Access to Online videos, tests & reference material.
Government Certification; Unlimited email support
What is this course about
IT Support Professionals are associated with providing assistance to users on various services related to IT, providing from basic support services like password reset to higher levels of troubleshooting services. With proper IT Support System and trained professionals, organisations are able to strategise their IT policy and support for uninterrupted uptime of IT resources. Vskills Certified IT Support Professional Certification course offers hands-on training to candidates for efficient IT support as per an organisation’s requirements. The course is perfect for those who are interested in an IT support career and covers various topics like computer basics, hardware basics, troubleshooting principles, and networking basics. Upon successful completion of the course, the candidates are awarded with a government certification.
What are the course deliverables ?
Study material couriered to your address
Certification valued and approved by industry
Who should do this course ?
Desktop Support Engineers
Professionals in the IT industry who want to add more skills to their CV
Fresh graduates who want to start a career in IT Support
You are being redirected to our partner site Udemy.com to register and make payment in US Dollars($)
Frequently Asked Questions
Are there any additional charges for re-taking the exam ?
There is an exam retake fees of Rs 1500/- in case of Vskills.
What is Vskills?
VSkills is a "skills testing" and certification exam conducted by - ICSIL, A Govt of India Undertaking and Govt of NCT Delhi Company. Vskills is a testing and certification programme focused on prior learning. Through Vskills Assessments, individuals with learning acquired outside of a formal classroom setting have the opportunity to get certified by appearing in standardized exams conducted throughout the nation at proctored centers.
How can I take this course?
This course is focused on prior-learning and assessment with supplementary hard copy reading material provided for preparation.
Is there a specific time within which I should complete my courses?
There is NO course duration for all certification exams. Exams are conducted on monthly basis and candidate has the flexibility to select the exam date from Exam Calendar and exam centre from listed centres. However, candidate should appear for the exam WITHIN 6 MONTHS from the order date.
Do I get a certificate on taking this course?
Hard copy and soft copy certificate is given to candidates clearing the exam.
Do I get a refund in case I do not like this course?
We have 7 days exchange policy. Please send email to email@example.com in case you have any issues related to the courses you have purchased. We don’t provide any refunds. Please inform about course(s) that you want in exchange of the ones purchased earlier and our support team will help you. This policy will not be applicable if the participant has accessed more than 30% of the e-Learning content or has attended more than 1 class. Applicable only through courses purchased through Naukri Learning. For others, please contact the course provider directly.
Is the material provided by you sufficient?
The study material provided by Vskills is a guideline for your exam, but you can refer to other sources for further clarity on any topic. Online tutorials and practice test are also provided for candidate's preparation.
Are there any classes provided by you to prepare for the exam?
Vskills does not offer classes for any certification exam. The candidates have to prepare on their own for the exam.
What is the assessment exam type?
Exam is for one hour (1 hour) duration with 50 multiple choice questions (1 marks each), with no negative marking. Passing percentage is 50%.
When is the result declared?
Result indicating pass or fail is told to candidate after finishing of the exam. Hard copy certificate and performance report is sent to candidates who had cleared the exam.
Do you charge extra for exam or reading material or placement assistance?
There are no charges apart from the course registration fees or exam re-take in case candidate is unable to clear the certification exam.