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Types of Conflict

Learn how to effectively resolve conflict anywhere.

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Course Highlights

  • 8 hours of E-learning content, tests etc

  • 17% got a pay increase or promotion

  • Offered by UCI Extension

  • Earn a certificate upon successful completion

  • 27% got a tangible career benefit from this course

Mode of learning: Online self study

Course Overview

What are the course deliverables ?
  • Identify the different types of conflict

  • Illustrate the positive aspects of conflict

  • Provide examples of positive ways to deal with conflict

More about this course
  • Conflict is everywhere and it is impossible to avoid conflicting viewpoints. However, not all conflict is bad, nor is it inherently negative. How conflict is handled makes all the difference. It is through proper identification and understanding of conflict that allows for effective resolutions, some of which may yield positive outcomes. In this course, we will examine the different types of conflict, how to understand and embrace the positive aspects of conflict, and how to successfully navigate conflict to positive resolution. This course presents the material though video lessons, case studies, and interviews. In each module students will be presented with in-video quiz questions to test their understanding. To further their mastery of the content students will also be asked to complete two peer reviewed assignments.

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