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Sensitivity Training in the Workplace

Sensitivity Training in the Workplace

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Course Highlights

  • Self-Paced & Instructor Support

  • Hands On Learning with assignments & review exams

  • Earn an official certificate of completion

  • Accredited CEUs

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Validity: 180 Days

Mode of learning: Online self study

Course Overview

What are the course deliverables ?
  • Describe what diversity and sensitivity training is and why it is important.

  • Recognize differences and behaviors by looking inward.

  • Describe facing racial and other prejudices or stereotypes in the workplace and how to react to them.

  • Identify cultural differences in the workplace and determine how to deal with communication issues.

  • Describe and recognize gender issues that arise in the workplace.

  • Discuss disabilities in the workplace.

  • Identify generational diversity training needs.

  • Recognize LGBT sensitivity training needs.

  • Describe processes for resolving conflicts that may arise because of diversity issues in the workplace, and

  • Demonstrate mastery of lesson content at levels of 70% or higher.

More about this course
  • The most successful organizations and professionals understand that being able to work well with others is critical in today's increasingly diverse workforce. If you have co-workers, employees, or managers who don't share the same beliefs, backgrounds, lifestyles, or traditions, then you – as well as your career – can benefit from our sensitivity training course.

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