|Course or Certification Name||Category||Location||Mode of learning|
|Vskills Certified Public Relations Officer Government Certification||PR & Branding||Offline self study|
|PG Diploma in Customer Relationship Management (PGDCRM)||Distance MBA||Classroom|
|Customer Service Strategy: Profiting through Value Creation, Customer Satisfaction, Loyalty, and Relationship||Strategic Management||Classroom|
|Vskills Certified AML KYC Compliance Officer Government Certification||Underwriting & Claims Management||Offline self study|
|1 Hour to Better, Stronger Relationships - Learn How Here!||Productivity||Online self study|
|Vskills Certified Business Development Manager||Sales Management||Online self study|
|Key Account Management||Sales Management||Classroom|
|Business Fundamentals: Customer Engagement||Customer Service Management||Online self study|
|IT Service Expert Program||ITSM||Online self study|
|Certified Compliance Officer Government Certification||Underwriting & Claims Management||Online self study|
|Vskills Certified Company Law Professional Government Certification||Company Law||Offline self study|
|Vskills Certified Corporate Law Analyst||Company Law||Online self study|
|Master Selling - Techniques & skills||Sales Management||Online self study|
|Certified Senior Quality Expert Course||Six Sigma Master Black Belt||Online self study|
|Certified Quality Expert||Six Sigma Green Belt||Online self study|
Public Relations means maintaining the relationship or reputation with the public or customers. Public Relation Officers (PRO) are responsible with the dealing with enquiries from the public, press or related organisations. Every organisation who wants to maintain its reputation needs a good PRO. | This Vskills Certified Public Relations Officer course offers the best training to the candidates to help them be job-ready in the field of public relations | Offering high-quality learning materials, the course helps the learners acquire the skills necessary to build relationships between the organisation and its key audiences | It covers various areas like representing an organisation, image building, goodwill creation, and interpreting the policies and procedures
The Post Graduate Diploma in Customer Relationship Management program aims to address the growth in service industry and the need for leadership skills in services marketing and managing the customer supplier relationship. The program curriculum is designed to equip students with knowledge and skills related to services marketing, customer service, customer retention / relationship management, call centre management, account management, service design and service quality management. Emphasis is laid on customer satisfaction and loyalty, data management, sales force automation and the current and future status of CRM.
This programme describes the important tools in delighting the customers and developing their loyalty to your brand. It emphasizes on winning and retaining customers for life and performing better than your competitors. It also discusses various non-tradition tools (in the Indian environment) which the marketers in India have ignored so far in delivering higher customer satisfaction and increasing profits.
With banks handling huge amounts of applications for account opening, it is important for a smooth process for understanding the credibility of the information provided by the customers. This is where AML (Anti Money Laundering) / KYC (Know Your Customer) Officers come into action, in order to maintain healthy financial relations between the bank and the customers. Vskills Certified AML KYC Compliance Officer Government Certification provides the requisite skill set and knowledge for anyone who wants to make a career in this area of expertise.
1 Hour to Better, Stronger Relationships is a personality development programme by Eduonix Learning Solutions. The course will teach you how you can start feeling good about yourself and enjoy being with yourself. This course will help you to develop a positive and lovable personality.
Managing business development for an organization involves having strategic acumen for steering business development executives. It also involves providing insight and direction to business development function of organization, for increased growth and profits. | Business development managers are required in organizations to take better manage the business growth of the company within available resources. There is an increased demand due to new age companies like startups. Increased competition to gain market share, has also fuelled the unending demand for business development managers. | Study and Learn - Business Development Basics - Management Basics - Capturing Marketing Insights - Environmental Analysis - SWOT Analysis - Key Account Management - Relationship Management - Digital Marketing - E-Commerce Marketing Practices - Conflict and Negotiation - Influence Building - International Marketing
Key Account Management (KAM) Programme provides frameworks to understand buyer-seller relationships and managing Key Account Management (KAM) in business markets. It will show how to adopt a practical approach to planning, analysing and implementing a closer relationship with your strategic accounts. At the end of the programme, you will have the tools to create a strategic key account plan for a specific customer.
When did you last do business with someone you didn’t trust? Or who broke a promise? Building a relationship with your customer involves time, communication and commitment, but the benefits are a sure way to help your business succeed and grow. This online course introduces the principles of relationship marketing, revealing long-term relationships as the way to unlock value for marketers, customers and other stakeholders.Even if you have never considered marketing to be relevant to you personally, the ideas shared in this course will reveal how you can benefit from it – at work or elsewhere.
IT Service Expert Program is a certification course that would help you understand ITIL and how you can build specialized organisational capabilities to give superior services and deliver value to your customers. The Walt Disney Company, US Federal Government, IBM, WalMart and several other big businesses use ITIL. Understand how they have made the best use of ITIL and implement the principles to grow your organisation and yourself.
Compliance Officer is the person responsible for overseeing and managing the regulatory compliance issues within an organisation. Vskills Certified Ethics and Compliance Officer course is designed specifically to assess the candidates on their ethics management and compliance skills as per an organisation’s needs. This course awards a government certification and offers training on various areas like ethical theories, personal values, values and heuristics, individual responses, CSR, sustainability, legal compliance and privacy.
Company Law (or Corporate Law) is the field of law associated with companies and other business organisations. Company Law Professional course will provide knowledge to the candidates on how shareholders, directors, employees, creditors, and other stakeholders, along with the environment interact with one another. This Vskills government-certified course will assess the candidate’s skills as per the industry’s need for company law.
Vskills certification for Corporate Law Analyst assesses the candidate as per the company’s need for corporate affairs. The certification tests the candidates on various areas in company incorporation, securities allotment, share capital, debentures, registration of charges, proxies, dividend, audit, independent directors, board meetings, sick companies, amalgamations¸ winding up, national company law tribunal and special courts.
The sales division is without any arguments one of the most important part of any organisation as it generates a lion’s share of revenue and also plays an important role in business development. The Sales Foundations course aims to provide the learners with the skills to master and mange the art of selling successfully. This course covers a lot of important aspects related to selling like understanding the consumers buying needs and behaviours, developing strong relationships with the customers, negotiating successfully with prospective buyers, and the able to attain and retain customers. Developed by experts in the industry, the course offers a course completion certificate.
Quality Expert professionals are responsible for evaluating and controlling the quality of the processes associated with any products or services. This Certified Quality Expert course is a combo of Six Sigma Master Black Belt certification, Six Sigma Black Belt certification and Six Sigma Green Belt certification trainings | It will help the candidates to have the requisite skills and knowledge to perform the activities associated with a senior quality expert | The first part, Six Sigma Green Belt course, will help learners to gain the understanding of the methodology, techniques and tools related to it | The second part, Six Sigma Black Belt course, will impart advanced Six Sigma skills to the candidates | The third part, Six Sigma Master Black Belt course, helps candidates to develop exceptional skills and expertise in the industry, with greater appreciation and understanding of DMAIC | With best-in-the-industry online content, this course has been designed by experts to help candidates be job ready
Quality Expert professionals are responsible for evaluating and controlling the quality of the processes associated with any products or services. This Certified Quality Expert course is a combo of Six Sigma Black Belt certification and Six Sigma Green Belt certification trainings. It will help the candidates to have the requisite skills and knowledge to perform the activities associated with a quality expert. The first part, Six Sigma Green Belt course, will help learners to gain the understanding of the methodology, techniques and tools related to it | The second part, Six Sigma Black Belt course, will impart advanced Six Sigma skills to the candidates | With best-in-the-industry online content, this course has been designed by experts to help candidates be job ready