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"process planning" courses, certification and training

  1. Customer Service Representative, Process

    Customer Service Representatives are responsible for providing customer service and effective handling of complaints. Designed by experts in the industry, this course provides candidates training on proper procedures and processes needed to provide effective customer service, and helps learners to work in a customer support center or help desk environment. It also offers hands-on experience on the skills and knowledge of management tools required to deal with individual customers and measure the performance. Apart from learning how to behave with different customers, this course also teaches how to apply Service Level Agreement terms and Quality Assurance principles.

    11.5 HoursOnline self studyIntermediate
    $ 118 Take this Course

    , Telesales

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  2. Text Mining and Natural Language Processing in R

    Projects in R: Learn R Creating Data Science Projects, is an online course by Eduonix Learning Solutions that will help you to implement the methods using real data obtained from different sources. The participants will also learn to use the common social media mining and natural language processing packages to extract insights from text data.

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  3. Lighting, Reflection, and Post Processing Effects

    In this course, you will continue work on the Kitchen Configurator application - an app that lets users view a realistic rendering of a kitchen and swap out objects and materials to customize the design. The scene will really start to come to life as you add lighting effects including ambient lighting from a custom skybox, simulated sunlight, interior lights, and realistic reflections. Finally, you’ll use Unity’s Post-Processing Stack to add even more polish to the rendered scene. By the end of the course, you’ll have a scene ready for the next stage: adding interactions through scripts.

    10 HoursOnline self studyIntermediate
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  4. Six Sigma Green Belt for Healthcare Professionals

    Six Sigma is a business management strategy that was originally developed by Motorola. Six Sigma seeks to identify and remove the causes of defects and errors in manufacturing and business processes. Six Sigma strategy enjoys widespread application in varied industries. It has become a training of choice for Quality professionals in varied industries ranging from Automotive to Banking-Finance to IT-Software. The Green belt course provides a detailed understanding of six sigma DMAIC Methodology. DMAIC is the acronym for the five phased approach used i.e. Define, Measure, Analyse, Improve, Control. This program combines concepts, assignments, tips, case studies, and exams. The course price includes INR 300 for Courier charges of study material.

    Online self studyBeginner
    $ 311 Take this Course

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  5. Six Sigma Green Belt for IT Professionals

    Despite its origin in manufacturing, Six Sigma isnt about widgets the focus is on processes. When applied to IT operations, Six Sigma aims to measure and improve both internal processes, such as network speed and reliability, and line-of-business processes in which IT has a role, such as how well an online ordering system is working."IT is a big user of processes: testing and hardware implementation and software development," says Doug Debrecht, vice president and CIO at Raytheon Aircraft, where the entire IT workforce has had some form of Six Sigma training. Six Sigma has provided a good toolset that can be use consistently and repeatedly to analyze how things has been set up and running. Six Sigma analysis tends to begin with the formulation of a problem statement. One Six Sigma team, for example, was charged with analyzing why the division had "an ungodly number" of servers? 350. They needed to figure out a way to consolidate and be smarter in how we deployed our servers.

    Online self studyBeginner
    $ 311 Take this Course

    Software development, Operations

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  6. Six Sigma Green Belt for Banking Industry

    Six Sigma is a business management strategy, originally developed by Motorola that today enjoys widespread application in many sectors of industry. Six Sigma seeks to identify and remove the causes of defects and errors in manufacturing and business processes. It uses a set of quality management methods, including statistical methods, and creates a special infrastructure of people within the organization ("Green Belts, Black Belts" etc.) who are experts in these methods. The DMAIC methodology can be put to good use in the banking industry as well. The DMAIC methodology can be put to good use in the banking industry as well. Six Sigma isnt just a manufacturing thing. It can be applied to the financial services industry very effectively," says Doug Sutton, president of Fidelity Wide Processing, where the methodology is delivering cost reductions and quality improvements in the range of 20 percent to 50 percent across the board. Some big banks like Bank of America, Citibank, Bank of South

    Online self studyBeginner
    $ 311 Take this Course

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  7. Vskills Certified Leadership Communication Professional

    Effective leadership in a small business requires knowing how to communicate with all elements of the organization, including employees, other managers, customers and investors. Each group may require a different communication style and leadership style. Leaders must be able to adapt based on the group they are communicating with at the time. Effective communication skills are an important aspect of any leader’s portfolio of skills and experience. | The course covers leadership, inspirational leadership, self-assessment and motivation, influence building, communication and organizational vision, leadership communication, leadership messaging, conflict and negotiation, emotional intelligence, leadership development plan and corporate governance.

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  8. The role of HR as a Business Partner

    In today’s market, the role of HR business partner is becoming more famous. HR business partners are those who hold more senior positions in a company. They act as a primary source among HR and the business to render consultative advice to senior clients and help them in getting their business goals. Usually, HR areas have to perform administrative functions in the companies like documenting policies, handling payroll, hiring and orienting employees and procedures. These are important to the everyday operations of any business. In this learning path, you will see the differences among transactional and transformational HR. Moreover, discuss why departments should think transforming from being cost centers to being business partners in the companies.

    5 HoursOnline self studyIntermediate
    $ 145 Take this Course

    Operations, , Leadership, Talent Management, Strategic HR

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  9. Quality Management

    Clients consider quality as an important attribute in products and services. Four crucial ingredients for Quality Management are quality planning, quality control, quality assurance and quality improvement. It is not limited only to product or service quality, but also includes means to achieve it and uses quality assurance & control of processes as well as products to achieve more consistent quality. In 1924, a major contribution by Walter A. Shewhart was made for the evolution towards quality management by creating a method for quality control for production, using statistical methods. Prior to WWII, Japan sought the help of Shewhart, Deming and Juran in making quality improvement a national imperative as part of rebuilding their economy. It includes INR 300 as courier charges for study material.

    Online self studyIntermediate
    $ 248 Take this Course

    Production, Leadership, Total Quality Management

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  10. Lean Six Sigma Black Belt

    This course helps you learn Six Sigma philosophies and principles encompassing techniques and supporting systems. It enables candidates to implement methods in distinct phases of a business to enrich goods and services, robust partnerships, satisfaction and client loyalty. It is an amalgamated certification of Six Sigma and Lean tendered to experts who successfully qualify the LSSBB exam. It is an approach that is used to enhance services on time while removing defects and leading towards perfection. This is one of the most sought after certifications helping organization in achieving their process excellence initiatives and delivering profits. Once the training is complete, you will be able to design, measure and control DMAIC using statistical tools.

    1923 Students
    35 HoursOnline self studyIntermediate
    $ 356 Take this Course

    Six Sigma Green Belt, Lean Six Sigma Green Belt,

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  11. Inspired Leadership for Managers

    Managing employees may be a science but leading them is an art. Leaders in complex business environments require a multitude of essential skills to face the various situations that may arise. They need to be able to motivate, empower, and influence individuals. They require the skills to communicate mission, vision, and value statements, as well as to lead innovation and adapt to changing business climates. They must have a critical understanding of organizational politics and emotional intelligence. To further their own development in these skills, leaders need a carefully designed personal leadership development plan. The Leadership Essentials learning path prepares individuals to develop and apply these skills in the context of their own experience, and ultimately integrate them into their own work environment.

    11 HoursOnline self studyIntermediate
    $ 384 Take this Course

    Leadership

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  12. Apache Hadoop for Database Administrators

    The Apache Hadoop software library is a framework that allows for the distributed processing of large data sets across clusters of computers using simple programming models. In short, it provides user a platform for affordable high performance computing. This course offers a learning path that provides an explanation and demonstration of the most popular components in the Hadoop ecosystem. Designed to provide comprehensive knowledge to the candidates, this course gives unlimited access to the online content for six months and offers a course completion certificate that is recognised across the world. It defines and describes theory and architecture, while also providing instruction on installation, configuration, usage, and low-level use cases for the Hadoop ecosystem.

    19 HoursOnline self studyIntermediate
    $ 252 Take this Course

    , Big Data, , Languages, Administration, Operations

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  13. Engineering Design

    Engineering Design is the process of devising a system, component, or process to meet desired needs. The course, Engineering Design, is specially made to teach the decision making process often iterative in which the basic sciences, mathematics, and engineering sciences are applied to convert resources optimally to meet a stated objective. The course is very beneficial for engineering and management professionals or students pursuing post graduation studies.

    Online self studyBeginner
    $ 248 Take this Course

    Engineering Design

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  14. iOS Development

    The iOS Development training course impartsan-in-depth knowledge on iOS Architecture and a step-by-step process of App development. The curriculum includes iPhone SDK, Xcode, Interface Builder, Camera Integration, Instruments, Objective-C Concepts, Objective-C Memory Management, Design patterns and Introduction developing applications, Core Data Services, Web services, iOS Testing, Sprite Kit, Apple Inc. Certification and Distribution process.

    2173 Students
    16 HoursOnline self studyIntermediate
    $ 94 Take this Course

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  15. Vskills Certified Production and Operations Management Professional

    Successful organizations have well defined and efficient line function and support function. Production comes under the category of line function which directly affects customer experience and there by future of organization itself. | Aim of production function is to add value to product or service which will create a strong and long lasting customer relationship or association. And this can be achieved by healthy and productive association between Marketing and Production people. Marketing function people are frontline representative of the company and provide insights to real product needs of customers. | An effective planning and control on production parameters to achieve or create value for customers is called production management.

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