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Masters Courses & MBA Courses, Certification & Training by Symbiosis centre for distance learning

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  1. PG Diploma in Retail Management (PGDRM)

    Retail is a major sector of the Indian and Global economy. Retailers today deal with challenges like increased levels of competition, growth of the internet, new forms of technology and consumers. As a result, retail organisations require leaders with the necessary skills to address these challenges. | Post Graduate Diploma in Retail Management covers a range of issues like service operations, consumer behaviour, sales management, marketing management and supply chain issues related to the business. With an emphasis on retail management and marketing topics, this program explores key developments and trends in this area.

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  2. PG Diploma in Business Administration (PGDBA)

    The objective of PG Diploma in Business Administration program at SCDL is to help participants pursue leadership positions in competitive business environments. The curriculum has been designed by a selected panel of business professionals and prominent academicians and focuses extensively on business case studies and examples. | The PGDBA program structure is based on compulsory core courses and specializations. The first two courses focuses on core courses. Students can choose two electives from a long list of possible specializations. Students have an option of dual specialization for multidisciplinary approach.

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  3. PG Diploma in Customer Relationship Management (PGDCRM)

    The Post Graduate Diploma in Customer Relationship Management program aims to address the growth in service industry and the need for leadership skills in services marketing and managing the customer supplier relationship. The program curriculum is designed to equip students with knowledge and skills related to services marketing, customer service, customer retention / relationship management, call centre management, account management, service design and service quality management. Emphasis is laid on customer satisfaction and loyalty, data management, sales force automation and the current and future status of CRM.

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