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Managing Conflict With Peers- Individual

Managing Conflict With Peers- Individual

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Course Highlights

  • 1 hour

  • Earn 1 PDC for recertification

  • Course offered In partnership with Center of Creative Leadership

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7 Day Exchange Policy

Mode of learning: Offline self study

Course Overview

What are the course deliverables ?
  • To resolve more difficult peer conflicts, you will need to examine three key areas that can cause clashes and influence the outcome of those clashes: emotional triggers, values, and organizational power. You will then be able to use your understanding of those three areas to address and resolve conflict with your peers.

More about this course
  • Peer conflicts that arise from incompatible goals or from different views on how a task should be accomplished can usually be resolved. But peer conflicts that involve personal values, office politics and power, and emotional reactions are much more difficult to deal with. These seemingly intractable conflicts require careful attention if managers want to build effective relationships that will bolster their ability to achieve organizational goals.

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