|Course or Certification Name||Category||Location||Mode of learning|
|PG Diploma in Customer Relationship Management (PGDCRM)||Distance MBA||Classroom|
|IT Service Expert Program||ITSM||Online self study|
|Vskills Certified Service Quality Manager Government Certification||Total Quality Management||Offline self study|
|Certified Information Security Manager (CISM)||Information Security||Online self study|
|IT Service Management Foundation based on ISO/IEC 20000||ITSM||Online self study|
|Vskills Certified Services Marketing Manager Government Certification||Services Marketing||Offline self study|
|DevOps Plus Training||DevOps||Noida , Delhi , Gurgaon , Chandigarh , Bangalore , Hyderabad , Chennai , Ernakulam||Online Classroom|
|Certified Agile Project Manager Expert||Agile & Scrum||Online self study|
|Certified Agile Project Manager - Online Classroom||Agile & Scrum||Noida , Delhi , Gurgaon , Chandigarh , Bangalore , Hyderabad , Chennai , Ernakulam||Online Classroom|
|Vskills Certified Operations Manager||Operations management||Online self study|
|70-347 Enabling Office 365 Services||MS Office||Online self study|
|Customer Service Strategy: Profiting through Value Creation, Customer Satisfaction, Loyalty, and Relationship||Strategic Management||Classroom|
|Cloudera Master Hadoop Administration Weekend Batch||Hadoop Administration||Classroom|
|Vskills Certified Business Development Manager||Sales Management||Online self study|
|AngularJS and ASP.NET 5 MVC 6||Emerging UI & Frontend Technologies||Online self study|
The Post Graduate Diploma in Customer Relationship Management program aims to address the growth in service industry and the need for leadership skills in services marketing and managing the customer supplier relationship. The program curriculum is designed to equip students with knowledge and skills related to services marketing, customer service, customer retention / relationship management, call centre management, account management, service design and service quality management. Emphasis is laid on customer satisfaction and loyalty, data management, sales force automation and the current and future status of CRM.
IT Service Expert Program is a certification course that would help you understand ITIL and how you can build specialized organisational capabilities to give superior services and deliver value to your customers. The Walt Disney Company, US Federal Government, IBM, WalMart and several other big businesses use ITIL. Understand how they have made the best use of ITIL and implement the principles to grow your organisation and yourself.
Quality managers are generally associated with the responsibility of overseeing that products or services meet the minimum standards of quality to meet the quality expectations of the customer. If the quality of products or services are not up to the standard level, it is going to impact the organisation negatively. That is why there is a great demand for quality managers in the market. | This Vskills Certified Quality Manager course has been specifically designed to provide candidates skills as per the industry requirements for implementing and managing service quality | The course gives candidates access to high quality learning modules and study materials | It provides comprehensive coverage on various areas in service quality basics, total quality management, ROQ analysis, quality management and tools, quality assessment and measurement | A government certification is offered upon successful completion of the course
Certified Information Security Manager (CISM) is a certification for information security managers awarded by ISACA, an international professional association focused on IT Governance. This CISM course has been designed specifically to offer candidates the best-in-the-industry training to play the role of an information security manager | Aimed at providing the requisite learning path for those preparing for the CISM certification, the course offers high-quality online learning content and study materials | The course covers a wide range of topics related to information security like security governance, risk management, compliance, program development and management, and incident management | Providing a career boost, the course follows the 2015 ISACA Candidate Information Guide and candidates will get a course completion certificate
One of the most demanding credentials in IT sector, IT Service Management Foundation shows the ability to offer valuable services that meet customer, business demands and opens up greater career avenues. Simplilearn proffers this course through its blended model that encompasses both ITSM online and ITSM classroom training. This course develops the fundamental skills and expertise allowing one to participate in organization teams working within service management. Get an ITSM certification and advance your ITSM service skills.
Vskills Certified Services Marketing Government Certification is designed for professionals to be the mark of distinction for all those who show dedication to the marketing profession. It evaluates the candidate as per the organization need for marketing of their service all over the world. This program designation is validation that an individual in this domain has successfully gained competency in the skills and knowledge required to carry out marketing in today’s market.
The DevOps Plus course takes a comprehensive look at the discipline that covers all key concepts, methodologies, and tools, regardless of your understanding of the IT technologies and practices. Starting with a foundational introduction to DevOps, it covers the concepts of virtualization, its benefits, and the many virtualization products that play a significant role in both learning and implementing the DevOps culture. You’ll also learn about DevOps tools such as Vagrant, Version Control Systems, Docker, Containerization, and Configuration Management with Chef, SaltStack, Puppet, and Ansible. | This course focuses on both mid-level and advanced concepts, including open-source monitoring application Nagios, its plug-ins, and its use as a GUI. The CI/CD Pipeline Automation covers the Advanced DevOps concepts that are covered in detail along with Docker container clustering using Docker Swarm and Kubernetes.
The Certified Agile Project Manager Program helps you develop the key skills necessary to become a Project Management Expert. This program will enhance your fundamentals of project management skills of developing an understanding of agile & scrum methodologies with our PMP and Agile trainings while also building your skills of planning and implementation of a plan via MS Project
Operations management plays a vital role in producing and delivering goods and services to customers. It involves designing, planning, directing, and controlling the organization's resources and processes required to transform capital, skills, and materials into products and services. It is important that any operations strategy be aligned with the overall organizational business strategy for its success.
This course is aligned with Microsoft Certified Solutions Associate (MCSA): Office 365 | Offering users with an array of famous Microsoft applications and related services, Microsoft Office 365 Services will help you learn IT and user-driven deployments of office 365. In this course, you will explore how to arrange SharePoint Online services and set up collaboration solutions with the help of SharePoint. Moreover, the course covers Lync Online services encompassing e-mail addresses, resources, personal archive policies and external contacts.
This programme describes the important tools in delighting the customers and developing their loyalty to your brand. It emphasizes on winning and retaining customers for life and performing better than your competitors. It also discusses various non-tradition tools (in the Indian environment) which the marketers in India have ignored so far in delivering higher customer satisfaction and increasing profits.
Hadoop training course offers aspirants knowledge in all the steps essential to maintain a Hadoop cluster from installation, planning and configuration. Cloudera University renders the training you need to drive big data strategy from Apache Hadoop implementation and cluster monitoring through massive speed and advanced security. The training will provide hands-on preparation for challenges faced by Hadoop administrators.
Managing business development for an organization involves having strategic acumen for steering business development executives. It also involves providing insight and direction to business development function of organization, for increased growth and profits. | Business development managers are required in organizations to take better manage the business growth of the company within available resources. There is an increased demand due to new age companies like startups. Increased competition to gain market share, has also fuelled the unending demand for business development managers. | Study and Learn - Business Development Basics - Management Basics - Capturing Marketing Insights - Environmental Analysis - SWOT Analysis - Key Account Management - Relationship Management - Digital Marketing - E-Commerce Marketing Practices - Conflict and Negotiation - Influence Building - International Marketing