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"manager client servicing" courses, certification and training

  1. PG Diploma in Customer Relationship Management (PGDCRM)

    The Post Graduate Diploma in Customer Relationship Management program aims to address the growth in service industry and the need for leadership skills in services marketing and managing the customer supplier relationship. The program curriculum is designed to equip students with knowledge and skills related to services marketing, customer service, customer retention / relationship management, call centre management, account management, service design and service quality management. Emphasis is laid on customer satisfaction and loyalty, data management, sales force automation and the current and future status of CRM.

    Offered by:  Symbiosis Centre for Distance Learning
  2. Become a Product Manager | Learn the Skills & Get the Job

    ** Updated August 2019: Over 1,020 students who have taken this course have gotten jobs as Product Managers! Students now work at companies like Google, Zynga, Airbnb, Wal-Mart, Dell, Booking. com, Jet. com, Vodafone, HomeAway, Boeing, Freelancer. com, Wayfair, & more! ** The most updated and complete Product Management course on Udemy! You'll learn the skills that make up the entire Product Management job and process: from ideation to market research, to UX wireframing to prototyping , technology , metrics, and finally to building the product with user stories , project management , scoping , and leadership . We even have interviews with real life PMs , Q&A sessions with students, and a comprehensive guide to preparing and interviewing for a Product Management job . Right now, there are over 3,000+ job listings worldwide that are looking for Product Managers, that pay on average $100,000 / year . The demand for Product Management is increasing at an insane rate. More and more companies are finally figuring out how important this discipline and this role is to their success. But how exactly do you get into the field? There aren't any degrees in Product Management & there are no certifications. Most Product Managers get into the field through luck or connections. That ends here - we'll get you up to date on ALL the skills you need to learn Product Management AND have the best chance at getting the job you want. There's no more ambiguity to it. We'll show you what you need to know and what you have to do - all taught from a Product Management insider. Students aren't required to know anything beforehand - we'll teach you the fundamentals, how to apply them, how to develop into an advanced product manager, and finally how to maximize your chances to get a job as a Product Manager. Your instructors: Cole Mercer has been a Senior Product Manager at Soundcloud, Bonobos, Mass Relevance, and has taught the Product Management course at General Assembly in Manhattan, NYC. Evan Kimbrell is a Top rated Udemy instructor with 11 courses on everything Entrepreneurship. His courses have over 35,000 students, 1,000+ 5 star reviews, and an average rating of 4.9 / 5.0.

    Online self studyIntermediate
    ₹ 12,480 Enquire Now

    project management, Leadership, , , Software development

    Offered by:  UDEMY
  3. Master Microservices with Spring Boot and Spring Cloud

    Do you want to Learn to Build Amazing REST API with Spring Boot ? Do you want to learn what the Hype about Microservices is all about? Do you want to Build Microservices with Spring Boot and Spring Cloud ? Look no Further! * Some Amazing Reviews From Our Learners * Anyone willing to learn Spring Cloud API's and Spring Rest must enroll for the course without second-thoughts . Probably I can say this is best tutorial for Spring boot as well as Micro Service for the learners who have just started there work/projects on these technologies. This was an excellent course ! The instructor provided great examples that were straight-forward and easy to understand ‚ .. I would highly recommend his courses if you want to solid introduction to spring boot and the spring framework. Very helpful for the beginners as well as experienced people to gain knowledge on Restful Web-services and Spring boot. Thank you for such a nice tutorial. This was perfect course to get introduced to the world of microservices . Instructor explained each topic by first listing the problems that the particular solution is going to solve. Great course , the teacher explains everything in a good way making good example s that makes easy to understand how this knowledge can be use in real project. All the courses of in28minutes are great , i'm waiting for the next great course. The instructor's has a unique style of teaching which is very uncomplicated , up-to-the point and very effective . Great job! This one is the most awesome course that I have ever purchased in udemy! * Course Overview * Developing RESTful web services and REST API is fun. The combination of Java, Spring Boot, Spring Web MVC, Spring Web Services and JPA makes it even more fun. And its even more fun to create Microservices. There are two parts to this course - RESTful web services and Microservices Architectures are moving towards microservices. RESTful web services are the first step to developing great microservices. Java and Spring Boot, in combination with Spring Web MVC (also called Spring REST) makes it easy to develop RESTful web services. In the first part of the course , you will learn the basics of RESTful web services developing resources for a social media application. You will learn to implement these resources with multiple features - versioning , exception handling, documentation (Swagger), basic authentication (Spring Security), filtering and HATEOAS. You will learn the best practices in designing RESTful web services . In this part of the course, you will be using Spring (Dependency Management), Spring MVC (or Spring REST), Spring Boot, Spring Security (Authentication and Authorization), Spring Boot Actuator (Monitoring), Swagger (Documentation), Maven (dependencies management), Eclipse (IDE), Postman (REST Services Client) and Tomcat Embedded Web Server. We will help you set up each one of these. In the second part of the course , you will learn the basics of Microservices . You will understand how to implement microservices using Spring Cloud. In this part of the course, you will learn to establish communication between microservices, enable load balancing, scaling up and down of microservices. You will also learn to centralize configuration of microservices with Spring Cloud Config Server. You will implement Eureka Naming Server and Distributed tracing with Spring Cloud Sleuth and Zipkin. You will create fault toleranct microservices with Zipkin. * What You Can Expect from Every in28Minutes Course * in28Minutes created 20 Best Selling Courses providing Amazing Learning Experiences to 250,000 Learners across the world. Each of these courses come with ‚úî Amazing Hands-on Step By Step Learning Experiences ‚úî Real Project Experiences using the Best Tools and Frameworks ‚úî Awesome Troubleshooting Guides with 200+ FAQs Answered ‚úî Friendly Support in the Q&A section ‚úî Free Udemy Certificate of Completion on Completion of Course ~~~ Here are a Few Reviews on The in28Minutes Way ~~~ Excellent, fabulous. The way he has prepared the material and the way he teaches is really awesome. What an effort .. Thanks a million A lot of preparation work has taken place from the teacher and this is visible throughout the course. This guy is fantastic. Really. Wonderful teaching skills, and goes well out of his way to make sure that everything he is doing is fully understood. This is the kind of tutorial that gets me excited to work with a framework that I may otherwise not be. The best part of it is the hands-on approach which the author maintained throughout the course as he had promised at the beginning of the lecture. He explains the concepts really well and also makes sure that there is not a single line of code you type without understanding what it really does. I also appreciate the mind and hands approach of teaching something and then having the student apply it. It makes everything a lot clearer for the student and uncovers issues that we will face in our project early. Amazing course. Explained super difficult concepts (that I have spent hours on the internet finding a good explanation) in under 5 minutes. Start Learning Now. Hit the Enroll Button! * Step By Step Details * RESTful Web Services Step 01 - Initializing a RESTful Services Project with Spring Boot Step 02 - Understanding the RESTful Services we would create in this course Step 03 - Creating a Hello World Service Step 04 - Enhancing the Hello World Service to return a Bean Step 05 - Quick Review of Spring Boot Auto Configuration and Dispatcher Servlet - What's happening in the background? Step 06 - Enhancing the Hello World Service with a Path Variable Step 07 - Creating User Bean and User Service Step 08 - Implementing GET Methods for User Resource Step 09 - Implementing POST Method to create User Resource Step 10 - Enhancing POST Method to return correct HTTP Status Code and Location URI Step 11 - Implementing Exception Handling - 404 Resource Not Found Step 12 - Implementing Generic Exception Handling for all Resources Step 13 - Exercise : User Post Resource and Exception Handling Step 14 - Implementing DELETE Method to delete a User Resource Step 15 - Implementing Validations for RESTful Services Step 16 - Implementing HATEOAS for RESTful Services Step 17 - Overview of Advanced RESTful Service Features Step 18 - Internationalization for RESTful Services Step 19 - Content Negotiation - Implementing Support for XML Step 20 - Configuring Auto Generation of Swagger Documentation Step 21 - Introduction to Swagger Documentation Format Step 22 - Enhancing Swagger Documentation with Custom Annotations Step 23 - Monitoring APIs with Spring Boot Actuator Step 24 - Implementing Static Filtering for RESTful Service Step 25 - Implementing Dynamic Filtering for RESTful Service Step 26 - Versioning RESTful Services - Basic Approach with URIs Step 27 - Versioning RESTful Services - Header and Content Negotiation Approaches Step 28 - Implementing Basic Authentication with Spring Security Step 29 - Overview of Connecting RESTful Service to JPA Step 30 - Creating User Entity and some test data Step 31 - Updating GET methods on User Resource to use JPA Step 32 - Updating POST and DELETE methods on User Resource to use JPA Step 33 - Creating Post Entity and Many to One Relationship with User Entity Step 34 - Implementing a GET service to retrieve all Posts of a User Step 35 - Implementing a POST service to create a Post for a User Step 36 - Richardson Maturity Model Step 37 - RESTful Services Best Practices Microservices with Spring Cloud Step 01 - Part 1 - Introduction to Limits Microservice and Spring Cloud Config Server Step 01 - Part 2 - Setting up Limits Microservice Step 02 - Creating a hard coded limits service Step 03 - Enhance limits service to pick up configuration from application properties Step 04 - Setting up Spring Cloud Config Server Step 05 - Installing Git Step 06 - Creating Local Git Repository Step 07 - Connect Spring Cloud Config Server to Local Git Repository Step 08 - Configuration for Multiple Environments in Git Repository Step 09 - Connect Limits Service to Spring Cloud Config Server Step 10 - Configuring Profiles for Limits Service Step 11 - A review of Spring Cloud Config Server Step 12 - Introduction to Currency Conversion and Currency Exchange Microservices Step 13 - Setting up Currency Exchange Microservice Step 14 - Create a simple hard coded currency exchange service Step 15 - Setting up Dynamic Port in the the Response Step 16 - Configure JPA and Initialized Data Step 17 - Create a JPA Repository Step 18 - Setting up Currency Conversion Microservice Step 19 - Creating a service for currency conversion Step 20 - Invoking Currency Exchange Microservice from Currency Conversion Microservice Step 21 - Using Feign REST Client for Service Invocation Step 22 - Setting up client side load balancing with Ribbon Step 23 - Running client side load balancing with Ribbon Step 24 - Understand the need for a Naming Server Step 25 - Setting up Eureka Naming Server Step 26 - Connecting Currency Conversion Microservice to Eureka Step 27 - Connecting Currency Exchange Microservice to Eureka Step 28 - Distributing calls using Eureka and Ribbon Step 29 - A review of implementing Eureka, Ribbon and Feign Step 30 - Introduction to API Gateways Step 31 - Setting up Zuul API Gateway Step 32 - Implementing Zuul Logging Filter Step 33 - Executing a request through Zuul API Gateway Step 34 - Setting up Zuul API Gateway between microservice invocations Step 35 - Introduction to Distributed Tracing Step 36 - Implementing Spring Cloud Sleuth Step 37 - Introduction to Distributed Tracing with Zipkin Step 38 - Installing Rabbit MQ Step 39 - Setting up Distributed Tracing with Zipkin Step 40 - Connecting microservices to Zipkin Step 41 - Using Zipkin UI Dashboard to trace requests Step 42 - Understanding the need for Spring Cloud Bus Step 43 - Implementing Spring Cloud Bus Step 44 - Fault Tolerance with Hystrix Start Learning Now. Hit the Enroll Button!

    Online self studyIntermediate
    ₹ 12,800 Enquire Now

    Negotiation,

    Offered by:  UDEMY
  4. Vskills Certified Service Quality Manager Government Certification

    Quality managers are generally associated with the responsibility of overseeing that products or services meet the minimum standards of quality to meet the quality expectations of the customer. If the quality of products or services are not up to the standard level, it is going to impact the organisation negatively. That is why there is a great demand for quality managers in the market. | This Vskills Certified Quality Manager course has been specifically designed to provide candidates skills as per the industry requirements for implementing and managing service quality | The course gives candidates access to high quality learning modules and study materials | It provides comprehensive coverage on various areas in service quality basics, total quality management, ROQ analysis, quality management and tools, quality assessment and measurement | A government certification is offered upon successful completion of the course

    100 hoursOffline self studyIntermediate
    $ 121

    Total Quality Management, Leadership

    Offered by:  VSkills
  5. IT Service Expert Program

    IT Service Expert Program is a certification course that would help you understand ITIL and how you can build specialized organisational capabilities to give superior services and deliver value to your customers. The Walt Disney Company, US Federal Government, IBM, WalMart and several other big businesses use ITIL. Understand how they have made the best use of ITIL and implement the principles to grow your organisation and yourself.

    Offered by:  Simplilearn
  6. Full Stack Web Developer - MEAN Stack

    There’s never been a better time to learn to code, and you can do it from the comfort of your own home with this Full Stack Web Developer - MEAN Stack masters’ course.This comprehensive online course covers all the important tools and languages you need, like Node packet manager (npm), Express.js with MongoDB and SQLite, TypeScript, Bootstrap Grid System, Dependency Injections, SPA (Single Page Application), in-depth knowledge of NoSQL , skills of data modelling, ingestion, query, sharding, and data replication. | Technology-focused companies prefer full-stack developers because they can build features from top to bottom, and full-stack development helps companies with fewer resources develop applications more efficiently. MEAN is one of the most popular full-stack development models and is useful because it allows the entire client-to-server code base to be written in JavaScript. Many companies are adopting MEAN stack because it is open source and flexible, thereby making it relatively easy to learn and helpful at building customized applications. | MEAN stack developer is one of the most lucrative and fast-growing career paths. With the increasing adoption of MEAN stack over the last few years, MEAN stack developers are in huge demand right now and are paid more than both front-end and back-end developers. According to the latest industry research, MEAN stack developers earn as much as $110K per year.

    2084 Students
    90+ HoursOnline ClassroomIntermediate
    ₹ 25,959 Enquire Now

    Languages, Game development, , Production, Administration, Telecom, Operations

    Offered by:  Simplilearn
  7. Vskills Certified Wealth Manager Government Certification

    Wealth Managers offer a variety of high-level professional services like investment and financial advice, estate planning, tax services and legal planning. In brief, a wealth manager can provide every existing financial services in existence| It has a wide scope of opportunities for those who are looking to start a career in finance.| This Vskills Certified Wealth Manager course offers high quality online content and study materials which are couriered to the candidate’s address | Created by experts in the industry, this course covers various areas of wealth management like understanding financial processes and products, insurance, real estate, art, derivatives, etc. | In addition, it also offers training on various aspects like understanding the goals of clients and their constraints | A government certification which is globally accepted is also provided

    100 hoursOffline self studyIntermediate
    $ 121

    Insurance, CAPM, Operations

    Offered by:  VSkills
  8. Front-End JavaScript Frameworks: Angular

    This course concentrates mainly on Javascript based front-end frameworks, and in particular the Angular framework (Currently Ver. 6.x). This course will use Typescript for developing Angular application. Typescript features will be introduced in the context of Angular as part of the exercises. You will also get an introduction to the use of Angular Material and Angular Flex-Layout for responsive UI design. You will be introduced to various aspects of Angular including components, directives and services. You will learn about data binding, Angular router and its use for developing single-page applications. You will also learn about designing both template-driven forms and reactive forms. A quick introduction to Observables, reactive programming and RxJS in the context of Angular is included. You will then learn about Angular support for client-server communication through the HTTP client and the use of REST API on the server side. A quick tour through Angular animation support and Angular testing rounds off the course. You must have either completed the previous course in the specialization on Bootstrap 4, or have a working knowledge of front end web-UI frameworks to be able to navigate this course. Also a good working knowledge of JavaScript, especially ES 5 is strongly recommended.

    38 hoursOnline self studyIntermediate
    Enquire Now

    Offered by:  Coursera
  9. Certified Information Security Manager (CISM)

    Certified Information Security Manager (CISM) is a certification for information security managers awarded by ISACA, an international professional association focused on IT Governance. This CISM course has been designed specifically to offer candidates the best-in-the-industry training to play the role of an information security manager | Aimed at providing the requisite learning path for those preparing for the CISM certification, the course offers high-quality online learning content and study materials | The course covers a wide range of topics related to information security like security governance, risk management, compliance, program development and management, and incident management | Providing a career boost, the course follows the 2015 ISACA Candidate Information Guide and candidates will get a course completion certificate

    28 HoursOnline self studyIntermediate
    $ 251

    Information Security, , project management, Cloud Computing, Corporate Governance

    Offered by:  Skillsoft
  10. DevOps Plus Training

    The DevOps Plus course takes a comprehensive look at the discipline that covers all key concepts, methodologies, and tools, regardless of your understanding of the IT technologies and practices. Starting with a foundational introduction to DevOps, it covers the concepts of virtualization, its benefits, and the many virtualization products that play a significant role in both learning and implementing the DevOps culture. You’ll also learn about DevOps tools such as Vagrant, Version Control Systems, Docker, Containerization, and Configuration Management with Chef, SaltStack, Puppet, and Ansible. | This course focuses on both mid-level and advanced concepts, including open-source monitoring application Nagios, its plug-ins, and its use as a GUI. The CI/CD Pipeline Automation covers the Advanced DevOps concepts that are covered in detail along with Docker container clustering using Docker Swarm and Kubernetes.

    30 HoursOnline ClassroomIntermediate
    $ 399

    DevOps, Virtualization, ITIL, Selenium, Operations

    Offered by:  Cognixia
  11. Learn DevOps: The Complete Kubernetes Course

    This course will help you to gain understanding how to deploy, use, and maintain your applications on Kubernetes. If you are into DevOps, this is a technology you need to master. Kubernetes has gained a lot of popularity lately and it is a well sought skill by companies. This course is updated frequently to include the features of latest releases! When Google started running containers a decade ago, nobody could reach this kind of infrastructure agility and efficiency. Using this knowledge, Google released Kubernetes as an free and open source project. Nowadays Kubernetes is used by small companies and big enterprises who want to gain the efficiency and velocity Google has. You can containerize applications using Docker. You can then run those containers on your servers, but there's no way you can manage those efficiently without extra management software. Kubernetes is an orchestrator for your containers that will create, schedule and manage your containers on a cluster of servers. Kubernetes can run on-premise or in the cloud, on a single machine or on thousands of machines. I will show you how to build apps in containers using docker and how to deploy those on a Kubernetes cluster. I will explain you how to setup your cluster on your desktop, or on the cloud using AWS. I use a real world example app (Wordpress with MySQL - blogging software) to show you the real power of Kubernetes: scheduling stateless and stateful applications. The introduction lectures that show you the Kubernetes desktop installation are free to preview, so you can already have a go at it before buying the course! This course also has Closed Captions (English subtitles)

    Online self studyIntermediate
    ₹ 2,560 Enquire Now

    DevOps, Production, Administration

    Offered by:  UDEMY
  12. AngularJS and ASP.NET 5 MVC 6

    ASP.NET's support for tools such as GruntJS, together with support for AngularJS templates in Visual Studio, positions it as a server framework for building AngularJS client applications. In this course, you'll learn how to integrate AngularJS with ASP.NET MVC Web API using Microsoft's Visual Studio. You'll begin by using the required application template and packages, and building the required JavaScript files with Grunt. You'll configure the model and controller for the Web API. You'll then go on to generate the AngularJS front end – creating a module, controller, service, and template. You configure client routing, controller and resources, the main layout, and virtual pages for CRUD operations. You will also configure the app to use Entity Framework. | Data persistence is an important aspect of multi-tier web applications, and appropriate validation and security are crucial to any software application. In this course, you'll learn how to use Entity Framework 7 to persist data to a database. You'll learn how to use the built-in features of AngularJS to implement validation in the SPA created with AngularJS and ASP.NET Web API. You'll use ASP.NET validation attributes in the Web API. You'll update the database and controllers to take account of the validation. You'll also implement security – in this case you'll use ASP.NET Identity. Finally, you'll learn how to force login using the Authorize attribute, forward claims data from ASP.NET to AngularJS, and secure API controller actions.

    3.4 HoursOnline self studyIntermediate
    $ 120

    Operations,

    Offered by:  Skillsoft
  13. Customer Service Strategy: Profiting through Value Creation, Customer Satisfaction, Loyalty, and Relationship

    This programme describes the important tools in delighting the customers and developing their loyalty to your brand. It emphasizes on winning and retaining customers for life and performing better than your competitors. It also discusses various non-tradition tools (in the Indian environment) which the marketers in India have ignored so far in delivering higher customer satisfaction and increasing profits.

    ClassroomIntermediate
    ₹ 76,700 Enquire Now

    Brochure
    Offered by:  IIM Calcutta
  14. Certified Agile Project Manager - Online Classroom

    The Certified Agile Project Manager Program helps you develop the key skills necessary to become a Project Management Expert. This program will enhance your fundamentals of project management skills of developing an understanding of agile & scrum methodologies with our PMP and Agile trainings while also building your skills of planning and implementation of a plan via MS Project

    Offered by:  Simplilearn
  15. Retail Management Training Online

    Every day is different in retail. Typical manager-level responsibilities can vary from hiring and training new employees to supervising in-store displays, maintaining inventory, and even creating advertising campaigns. Advancement is common and managers are often promoted from within—especially if they have a diverse retail skill set.When you enroll in our Retail Management course online, you can enhance your resume with practical, career-ready retail expertise. Studying at your own pace, this is your opportunity to stand out from the crowd and gain the skills and knowledge to manage a department, store, franchise operation, or your very own boutique.

    Offered by:  ASHWORTH COLLEGE
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