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Manage Your Customer Relationships With CRM

Manage Your Customer Relationships With CRM

Upskilling is a better roadmap to success. Enroll in this course to learn critical principles of ERP through real-life case studies & examples

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Course Highlights

  • Start instantly and learn at your own schedule.

  • Earn a certificate of learning on course completion 

  • Enroll for free | Pay only for getting a certificate of completion

  • 6 Hours of learning

Mode of learning: Online self study

Course Overview

What are the course deliverables ?
  • Map customer journeys

  • List potential uses of CRM software

  • Integrate user experience metrics into your CRM strategy

  • Integrate CRM software into your marketing efforts

  • Demonstrate that your CRM increases business value

More about this course
  • CRM (or customer relationship management) is much more than just another three-letter acronym. It’s the lifeblood of your business. It describes how you understand the way your customers do business with you – and sets out how you communicate with themthroughout the life of that business relationship.

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