Based on Best Practices in IT Service Management - ITIL® 2011 Foundation Certification is a globally recognized examination based professional credential program that is accredited and managed by PEOPLECERT – the leading Player in Global Certifications Industry. ITIL® 2011 Foundation Certification has been specifically designed for IT Project Infrastructure Staff working across industry verticals like IT/ITeS, Software, Construction, Power/Energy, Government, Defense, Telecom, Manufacturing, Research & Development, Product Development, Oil & Gas, to name a few.
This certification serves as a foundation to build a career in the IT Infrastructure/IT Service Support Role.
Top companies recommend their IT, Networking, Desktop Support, IT Infrastructure Support, Database Support, Application Support to become ITIL® Certified as they know that have an idea of what to expect from an ITIL® Certification Holder, as opposed to someone else with the same Degree/Diploma but no ITIL® Certification.
What are the course deliverables ?
30 Hours of E-Learning Content/ 06 Modules - Interactive Audio Video Sessions (80+ Module End Assessment Questions, 20 Quizzes, 40+ Baseline Assessment Questions, 10+ Storylines)
365 days E-learning course access from the date of activation
Storyline Driven Learning
Engaging Quizzes, Games, and Critical Review Tips
Baseline and Module End Assessments for Each Module
Five (5) Sets of ITIL 2011 Foundation Mock Exam (365 Days Access)
eCopy of ITIL 2011 Foundation Syllabus
Mock ITIL® Exams based on the Latest PEOPLECERT® ITIL 2011 Exam Blueprint
24/7 Access from anywhere in the world
30 PDUs/Contact Hours Certificate
Who should do this course ?
Project Staff with job roles like IT Administrators, Technical Team Lead, IT Consultants, Server Administrators, Project Managers, Business Analysts, Software Architects, Information System Manager working on IT/Application/Service Support projects
IT Support Staff with 0 to 4 Years Experience Looking to build their career in IT Support, IT Helpdesk, IT Infrastructure
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Frequently Asked Questions
What is Knowledgewoods?
Established in the year 2007, KnowledgeWoods today, is a 70+ people company offering 75+ Certifications and/or Competency Development Training Programs across India, US, Middle East and South Africa. They have trained 30,000+ professionals’ worldwide, KnowledgeWoods works closely with project staff across industry verticals for the Certification/Competency Development Initiatives. Over 500 Companies worldwide have chosen to work with KnowledgeWoods in order to empower their employees in understanding as well as helping them apply the best practices at workplace.
Will I get a certificate on completion of the course?
On successful completion of the course, an E-Certificate shall be mailed electronically. No paper/physical shipment will be done. The participant can print a copy of the certificate for personal use.
What accreditations and affliations do the Knowledgewoods courses have?
The courses are authorised by known industry bodies like PMI, Oracle and PeopleCERT ATO.
For how long will I have access to the course material?
Access will be available for 365 days.
Will there be any study material?
Only course access. Mock tests will be shared only upon request for practice session.
How much time does it take to get the study material?
Within 72 Hours after the payment is made.
Is there any provision to pursue more than one course at a time?
Yes you can pursue for than one course at a time.
Do I need to be computer/Internet literate?
Yes. The Participant must have basic Know-How of Computer and Internet.
Will the e-learning courses work on a low-bandwidth/dial up connection?
About 512Kbps is recommended for the smooth running of the course.
What are the hardware and software requirements for this online training?
a. The eLearning course also requires latest Adobe Flash Player plug-ins. Please download the same before launching the course.
b. The courses are hosted on a web server hence require good internet connectivity.
c. Up-Time - 99%
d. There will be frequent outages planned for maintenance purposes. This might require patch uploads, version updates, and other necessary housekeeping jobs.
e. There will be scheduled downtime announced to keep the system in a healthy running state. Customer cooperation is expected in such situations.
f. However, such system downtime shall not exceed 1%
Do I get a refund in case I do not like this course?
We have 7 days exchange policy. Please send email to firstname.lastname@example.org in case you have any issues related to the courses you have purchased. We don’t provide any refunds. Please inform about course(s) that you want in exchange of the ones purchased earlier and our support team will help you. This policy will not be applicable if the participant has accessed more than 30% of the e-Learning content or has attended more than 1 class. Applicable only through courses purchased through Naukri Learning. For others, please contact the course provider directly.