ITIL 2011 Foundation Exam Fees included - Paper Based Test (Noida)
5 Mock Tests, Job aids & 15 Contact Hours/PDUs Certificate
What is this course about
Delivered by an experienced ITIL Certified Trainer & Practitioner, KnowledgeWoods ITIL 2011 Foundation Program objectives are: Expose participants to internationally recognized Best Practice terminology, structure, basic concepts, and the core principles of ITIL 2011 practices for Service Management. Help Participants Prepare to clear the latest ITIL 2011 Foundation Exam at the very First Attempt.
What are the course deliverables ?
2 Days Classroom Training Program
ITIL 2011 Foundation Exam Fees included - Paper Based Test in Noida
Pre-Training Overview: E-Copy on your email to get the basic understanding about ITIL & Training
ITIL Reference Handbook on 1st day of session
40 Questions Final Test at the end of the 2nd Day, for the purpose of overall assessment
Five (05) Sets of ITIL® 2011 FOUNDATION ® Mock Examination
15 PDUs/Contact Hours Certificate
Dedicated, Toll-Free, Post Training ITIL Exam Support & ITIL Query Handling Facility over E-mail
Who should do this course ?
Project Staff with job roles like IT Administrators, Technical Team Lead, IT Consultants, Server Administrators, Project Managers, Business Analysts, Software Architects, Information System Manager working on IT/Application/Service Support projects
IT Support Staff with 0 to 4 Years Experience Looking to build their career in IT Support, IT Helpdesk, IT Infrastructure
You are being redirected to our partner site Udemy.com to register and make payment in US Dollars($)
Frequently Asked Questions
Can I take web based exam? ?
Yes, you can take web based exam but for that you need to pay 33$ extra cost.
What is Knowledgewoods?
Established in the year 2007, KnowledgeWoods today, is a 70+ people company offering 75+ Certifications and/or Competency Development Training Programs across India, US, Middle East and South Africa. They have trained 30,000+ professionals’ worldwide, KnowledgeWoods works closely with project staff across industry verticals for the Certification/Competency Development Initiatives. Over 500 Companies worldwide have chosen to work with KnowledgeWoods in order to empower their employees in understanding as well as helping them apply the best practices at workplace.
Will I get a certificate on completion of the course?
On successful completion of the course, an E-Certificate shall be mailed electronically. No paper/physical shipment will be done. The participant can print a copy of the certificate for personal use.
What accreditations and affliations do the Knowledgewoods courses have?
The courses are authorised by known industry bodies like PMI, Oracle and PeopleCERT ATO.
For how long will I have access to the course material?
Access will be available for 365 days.
Will there be any study material?
Only course access. Mock tests will be shared only upon request for practice session.
How much time does it take to get the study material?
Within 72 Hours after the payment is made.
Is there any provision to pursue more than one course at a time?
Yes you can pursue for than one course at a time.
Do I need to be computer/Internet literate?
Yes. The Participant must have basic Know-How of Computer and Internet.
Will the e-learning courses work on a low-bandwidth/dial up connection?
About 512Kbps is recommended for the smooth running of the course.
What are the hardware and software requirements for this online training?
a. The eLearning course also requires latest Adobe Flash Player plug-ins. Please download the same before launching the course.
b. The courses are hosted on a web server hence require good internet connectivity.
c. Up-Time - 99%
d. There will be frequent outages planned for maintenance purposes. This might require patch uploads, version updates, and other necessary housekeeping jobs.
e. There will be scheduled downtime announced to keep the system in a healthy running state. Customer cooperation is expected in such situations.
f. However, such system downtime shall not exceed 1%
Do I get a refund in case I do not like this course?
We have 7 days exchange policy. Please send email to firstname.lastname@example.org in case you have any issues related to the courses you have purchased. We don’t provide any refunds. Please inform about course(s) that you want in exchange of the ones purchased earlier and our support team will help you. This policy will not be applicable if the participant has accessed more than 30% of the e-Learning content or has attended more than 1 class. Applicable only through courses purchased through Naukri Learning. For others, please contact the course provider directly.