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ITIL Courses, Certification & Training by Skillsoft

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Information Technology Infrastructure Library (ITIL) is a set of best practices methodology for IT service management and is followed widely across the world by a number of organisations. The structure of ITIL is composed of five core publications and these provide the guidance for an integrated approach to IT system management.

In IT industry, the career path of a professional usually starts with Software Developer/Engineer, System Analyst or IT Support and with the help of a certification, you can speed up your career to become a/an IT Manager, Quality Analyst, Team Leader or Project Manager.
Other online popular courses that are popular among candidates who go for ITIL certification are ITSM, CISSP, Ethical Hacking, CISA and cloud computing.

What are the benefits of ITIL?

There are a number of benefits of ITIL for organisations. Some of which are:
• ITIL is a proven framework and it has worked for many top organisations. Thus, it proves that it can be adopted without doubt.
• The framework is designed in such a way that it will help organisations to deliver better customer satisfaction and improve their relationships.
• With ITIL, there is an improvement in the internal operations activities, leading to better quality of services delivered.

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Why should you get a certification in ITIL?

ITIL has become an industry standard and a certification in it will help you to become a core member of the IT team. Some of the other benefits that you can get from a certification in ITIL are:
• Based on a Naukri Survey, 67% of the recruiters mentioned that they prefer certified candidates and are also willing to pay higher.
• You will have skills that are globally useful and help you to be job-ready for any organisations globally.
• You will learn the ITIL best practices and key principles that are required to apply the methodology.
• You will also learn about lean principles and save costs by increasing the efficiency of various team processes.

Software Developers
• System Administrators/Analyst/Engineers
• Service Delivery professionals
• Quality Analysts
• Database Administrators
• IT Support/Analysts/Managers

What are the key skills associated with ITIL?

• A good understanding of the different software development activities and software development life cycle (SDLC).
• Good understanding of the business processes in terms of IT operations.
• Proficient in the programming languages used in any associated projects.
• Excellent communication (verbal and written) and interpersonal skills.

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Career Outcomes

  • You can expect to get career opportunities in one of the following profiles with a certification in ITIL:
    • IT Analyst/Manager/Lead
    • Technical Consultant
    • Team Leader
    Project Manager
    • Quality Analyst
    • System Analyst
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  1. ITIL Foundation Training

    ITIL certification is most widely utilized IT service Management framework. It is considered to be the most in demand and also help companies to recognize areas where transformation is needed and enhancement is to be made by increasing productivity. This course is an entry level qualification in the field of ITIL certification path. The training emphasizes on the key elements, terminologies and key elements connected with ITIL service lifecycle management. It also encompasses ITSM, ITIL Lifecycle Phase Interactions and Outcomes and Service management best practices. This online self-training program is to help candidates bring affirmative changes in business and enrich client experience.

    2346 Students
    15 HoursOnline self studyBeginner
    $ 245 Enquire Now


    Locations: Noida , Delhi , Gurgaon , Chandigarh , Bangalore , Hyderabad , Chennai , Ernakulam

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  2. ITIL Foundation Certification Classroom Training Program

    Delivered by an experienced ITIL Certified Trainer & Practitioner, KnowledgeWoods ITIL 2011 Foundation Program objectives are: Expose participants to internationally recognized Best Practice terminology, structure, basic concepts, and the core principles of ITIL 2011 practices for Service Management. Help Participants Prepare to clear the latest ITIL 2011 Foundation Exam at the very First Attempt.

    5000 Students
    15 HoursClassroomBeginner
    ₹ 21,239 Enquire Now

    ITIL, IT Support, , Operations management, Operations

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  3. ITIL Foundation Certification E Learning Program Professional

    Based on Best Practices in IT Service Management - ITIL® 2011 Foundation Certification is a globally recognized examination based professional credential program that is accredited and managed by PEOPLECERT – the leading Player in Global Certifications Industry. ITIL® 2011 Foundation Certification has been specifically designed for IT Project Infrastructure Staff working across industry verticals like IT/ITeS, Software, Construction, Power/Energy, Government, Defense, Telecom, Manufacturing, Research & Development, Product Development, Oil & Gas, to name a few. This certification serves as a foundation to build a career in the IT Infrastructure/IT Service Support Role. Top companies recommend their IT, Networking, Desktop Support, IT Infrastructure Support, Database Support, Application Support to become ITIL® Certified as they know that have an idea of what to expect from an ITIL® Certification Holder, as opposed to someone else with the same Degree/Diploma but no ITIL® Certification.

    30 HoursOnline self studyBeginner
    $ 107 Enquire Now

    ITIL, Telecom, IT Support,

    Locations: Noida , Delhi , Gurgaon , Chandigarh , Bangalore , Hyderabad , Chennai , Ernakulam

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  4. Mock Tests for ITIL


    Online self studyIntermediate
    ₹ 5,153 58% OFF ₹ 2,203 Enquire Now

    Locations: Noida , Delhi , Gurgaon , Chandigarh , Bangalore , Hyderabad , Chennai , Ernakulam

    Course Selling Partner
  5. ITIL Intermediate: Operational Support & Analysis (OSA)

    ITIL® (Information Technology Infrastructure Library) is a set of IT management practices that helps in the alignment of IT with business needs. It is the most widely accepted approach to IT service management (ITSM). This course, ITIL® 2011 Edition Intermediate Level: Operational Support & Analysis (OSA), is specifically designed to cover all the fundamentals of ITIL® service operation core area, and how the processes and functions of service operation work within and support the overall service lifecycle. Providing best-in-the-industry learning materials, this course provides the requisite training to help learners prepare for the ITIL® Operational Support and Analysis certificate and is aligned with the ITIL® Intermediate syllabus. ITIL® Foundation Certification is a prerequisite for doing this course.

    33.5 HoursOnline self studyIntermediate
    $ 306 Enquire Now


    Locations: Noida , Delhi , Gurgaon , Chandigarh , Bangalore , Hyderabad , Chennai , Ernakulam

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  6. ITIL Foundation

    ITIL® (Information Technology Infrastructure Library) is a set of IT management practices that helps in the alignment of IT with business needs. It helps in maintaining the quality of service of organizations that provide IT services to internal or external customers. This ITIL® 2011 Edition Foundation Syllabus gives an idea of ITIL® and how can one utilise it for increasing the customer satisfaction; achieving the overall goals. Providing quality learning materials, this course is designed to assist the learners in preparing for the ITIL® Foundation level certification examination and provides comprehensive knowledge on various topics like strategy processes, service design fundamentals, service design processes, service transition processes and service operation processes.

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  7. ITIL 2011 Edition Overview

    ITIL® (Information Technology Infrastructure Library) is a set of IT management practices that helps in the alignment of IT with business needs. This ITIL® 2011 Edition Overview course has been created to introduce candidates the fundamentals of ITIL® and help in understanding of what level of certification — Foundation, Intermediate, Expert, or Master — is perfect for the candidates. With online content, the learners get have an overview of Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. The modules provide the candidates with an idea of all the key elements and the critical success factors for the implementation of ITIL® to a service framework. A course completion certificate is offered upon its completion.

    6 HoursOnline self studyIntermediate
    $ 85 Enquire Now


    Locations: Noida , Delhi , Gurgaon , Chandigarh , Bangalore , Hyderabad , Chennai , Ernakulam

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  8. ITIL Certification course

    The Information Technology Infrastructure Library accredited by AXELOS is a set of best practices adopted by various global organisations. The ITIL framework improves the efficiency of IT services, optimises customer experience and reduces cost. ITIL course of AcadGild provides the candidates with an exhaustive preparation for ITIL exam. It provides a comprehensive understanding of the best practices, key principles and core concepts of IT services management.

    1500 Students
  9. ITIL Lifecycle Expert Program

    ITIL Lifecycle Expert Program is a certification course that would help you understand ITIL and how you can build specialized organisational capabilities to give superior services and deliver value to your customers. The Walt Disney Company, US Federal Government, IBM, WalMart and several other big businesses use ITIL. Understand how they have made the best use of ITIL and implement the principles to grow your organisation and yourself.

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  10. ITIL Foundation Certification Self Paced Training

    ITIL® Foundation training from Simplilearn is designed to ensure that you clear the ITIL exam in the first attempt. The ITIL® Foundation certification is considered as the entry level qualification in the field of ITIL certification path. Our training focuses on the key elements, concepts and terminologies associated with ITIL service lifecycle management. It includes ITIL Lifecycle Phase Interactions & Outcomes, ITSM processes and Service Management best practices.

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