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ITIL Courses, Certification & Training by Naukri learning

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Information Technology Infrastructure Library (ITIL) is a set of best practices methodology for IT service management and is followed widely across the world by a number of organisations. The structure of ITIL is composed of five core publications and these provide the guidance for an integrated approach to IT system management.

In IT industry, the career path of a professional usually starts with Software Developer/Engineer, System Analyst or IT Support and with the help of a certification, you can speed up your career to become a/an IT Manager, Quality Analyst, Team Leader or Project Manager.
Other online popular courses that are popular among candidates who go for ITIL certification are ITSM, CISSP, Ethical Hacking, CISA and cloud computing.

What are the benefits of ITIL?

There are a number of benefits of ITIL for organisations. Some of which are:
• ITIL is a proven framework and it has worked for many top organisations. Thus, it proves that it can be adopted without doubt.
• The framework is designed in such a way that it will help organisations to deliver better customer satisfaction and improve their relationships.
• With ITIL, there is an improvement in the internal operations activities, leading to better quality of services delivered.
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Why should you get a certification in ITIL?

ITIL has become an industry standard and a certification in it will help you to become a core member of the IT team. Some of the other benefits that you can get from a certification in ITIL are:
• Based on a Naukri Survey, 67% of the recruiters mentioned that they prefer certified candidates and are also willing to pay higher.
• You will have skills that are globally useful and help you to be job-ready for any organisations globally.
• You will learn the ITIL best practices and key principles that are required to apply the methodology.
• You will also learn about lean principles and save costs by increasing the efficiency of various team processes.
Software Developers
• System Administrators/Analyst/Engineers
• Service Delivery professionals
• Quality Analysts
• Database Administrators
• IT Support/Analysts/Managers

What are the key skills associated with ITIL?

• A good understanding of the different software development activities and software development life cycle (SDLC).
• Good understanding of the business processes in terms of IT operations.
• Proficient in the programming languages used in any associated projects.
• Excellent communication (verbal and written) and interpersonal skills.
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Career Outcomes

  • You can expect to get career opportunities in one of the following profiles with a certification in ITIL:
    • IT Analyst/Manager/Lead
    • Technical Consultant
    • Team Leader
    Project Manager
    • Quality Analyst
    • System Analyst
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  1. ITIL Intermediate: Operational Support & Analysis (OSA)

    ITIL® (Information Technology Infrastructure Library) is a set of IT management practices that helps in the alignment of IT with business needs. It is the most widely accepted approach to IT service management (ITSM). This course, ITIL® 2011 Edition Intermediate Level: Operational Support & Analysis (OSA), is specifically designed to cover all the fundamentals of ITIL® service operation core area, and how the processes and functions of service operation work within and support the overall service lifecycle. Providing best-in-the-industry learning materials, this course provides the requisite training to help learners prepare for the ITIL® Operational Support and Analysis certificate and is aligned with the ITIL® Intermediate syllabus. ITIL® Foundation Certification is a prerequisite for doing this course.

    33.5 HoursOnline self studyIntermediate
    $ 330 Take this Course

    ITIL , ITSM ,

    Locations: Noida , Delhi , Gurgaon , Chandigarh , Bangalore , Hyderabad , Chennai , Ernakulam

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  2. ITIL Foundation

    ITIL® (Information Technology Infrastructure Library) is a set of IT management practices that helps in the alignment of IT with business needs. It helps in maintaining the quality of service of organizations that provide IT services to internal or external customers. This ITIL® 2011 Edition Foundation Syllabus gives an idea of ITIL® and how can one utilise it for increasing the customer satisfaction; achieving the overall goals. Providing quality learning materials, this course is designed to assist the learners in preparing for the ITIL® Foundation level certification examination and provides comprehensive knowledge on various topics like strategy processes, service design fundamentals, service design processes, service transition processes and service operation processes.

    16.5 HoursOnline self studyIntermediate
    $ 243 Take this Course

    ITIL , , Operations management , Portfolio Management , Strategic Management , Manage

    Locations: Noida , Delhi , Gurgaon , Chandigarh , Bangalore , Hyderabad , Chennai , Ernakulam

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  3. ITIL 2011 Edition Overview

    ITIL® (Information Technology Infrastructure Library) is a set of IT management practices that helps in the alignment of IT with business needs. This ITIL® 2011 Edition Overview course has been created to introduce candidates the fundamentals of ITIL® and help in understanding of what level of certification — Foundation, Intermediate, Expert, or Master — is perfect for the candidates. With online content, the learners get have an overview of Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. The modules provide the candidates with an idea of all the key elements and the critical success factors for the implementation of ITIL® to a service framework. A course completion certificate is offered upon its completion.

    6 HoursOnline self studyIntermediate
    $ 91 Take this Course

    ITIL ,

    Locations: Noida , Delhi , Gurgaon , Chandigarh , Bangalore , Hyderabad , Chennai , Ernakulam

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