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ITIL Intermediate: Operational Support & Analysis (OSA)

ITIL Intermediate: Operational Support & Analysis (OSA)

2 Reviews
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$ 330

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Course fees is Non-refundable

Course Highlights

  • 33.5 Hours of E-learning content, tests etc

  • World's largest training company; Globally recognized certificate

  • 400mn+ users,Aligned with ASQ,PMI,ITIL,IIBA,Prince2, Microsoft,Cisco,Oracle etc

Top Recruiters

Free Services worth $ 52

Offer ends on 19th Feb

Priority Applicant - 4 months?

Certificate Highlighter - 12 months?

7 Day Exchange Policy

Validity: 180 Days

Mode of learning: Online self study

Course Overview

Who should do this course ?
  • Product Managers

  • Project Managers

  • Software Engineers

  • Team Leaders

  • Business Managers

  • IT professionals who want to move ahead in their career with a certification

What are the course deliverables ?
  • Unlimited Access to Online Content for six months

  • Course Completion certificate - Recognized across the world

  • Content provided by world's number 1 training company

  • Career boost for students and professionals


More about this course
  • ITIL® (Information Technology Infrastructure Library) is a set of IT management practices that helps in the alignment of IT with business needs. It is the most widely accepted approach to IT service management (ITSM). This course, ITIL® 2011 Edition Intermediate Level: Operational Support & Analysis (OSA), is specifically designed to cover all the fundamentals of ITIL® service operation core area, and how the processes and functions of service operation work within and support the overall service lifecycle. Providing best-in-the-industry learning materials, this course provides the requisite training to help learners prepare for the ITIL® Operational Support and Analysis certificate and is aligned with the ITIL® Intermediate syllabus. ITIL® Foundation Certification is a prerequisite for doing this course.

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    Reviews

    Average Rating

    4

    Based on 2 Ratings

    Janmejay Sinha

    Bad bad!

    Very poorly executed programme. The UI was bad and the audios were unclear too.

    Kartikeya Kumar

    Perfect course for IT support professionals

    I work as an IT support engineer and wanted to learn more about IT Service Management. This course not only helped me to gain more knowledge but also earn a promotion. Thanks Naukri Learning.
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