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ITIL Intermediate: Operational Support & Analysis (OSA)

ITIL Intermediate: Operational Support & Analysis (OSA)

$306 

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Course fees is Non-refundable

Course Highlights

  • 14 Modules & Sub-modules

  • 33.5 Hours of E-learning content, tests etc

  • World's largest training company; Globally recognized certificate

  • 400mn+ users,Aligned with ASQ,PMI,ITIL,IIBA,Prince2, Microsoft,Cisco,Oracle etc

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7 Day Exchange Policy

Validity: 180 Days

Mode of learning: Online self study

Course Overview

What is this course about
  • ITIL® (Information Technology Infrastructure Library) is a set of IT management practices that helps in the alignment of IT with business needs. It is the most widely accepted approach to IT service management (ITSM). This course, ITIL® 2011 Edition Intermediate Level: Operational Support & Analysis (OSA), is specifically designed to cover all the fundamentals of ITIL® service operation core area, and how the processes and functions of service operation work within and support the overall service lifecycle. Providing best-in-the-industry learning materials, this course provides the requisite training to help learners prepare for the ITIL® Operational Support and Analysis certificate and is aligned with the ITIL® Intermediate syllabus. ITIL® Foundation Certification is a prerequisite for doing this course.

What are the course deliverables ?
  • Unlimited Access to Online Content for six months

  • Course Completion certificate - Recognized across the world

  • Content provided by world's number 1 training company

  • Career boost for students and professionals


Who should do this course ?
  • Product Managers

  • Project Managers

  • Software Engineers

  • Team Leaders

  • Business Managers

  • IT professionals who want to move ahead in their career with a certification

I am Interested

Curriculum (14 Chapters)

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