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"it support technician" courses, certification and training

  1. MCITP Windows 7 - Enterprise Desktop Support Technician

    Microsoft Certified IT Professional (MCITP) is a professional certification that proves that a candidate has the comprehensive set of skills to perform a particular IT job role, such as database administrator or enterprise messaging administrator. Windows 7 is a disk operating system (released before the latest Windows 10) from Microsoft. This MCITP: Windows 7, Enterprise Desktop Support Technician course will enable the candidates to have a comprehensive understanding of the disk operating system and to perform a role related to it | Designed by some of the best professionals in the industry, the course offers high quality online learning content and training materials | The course covers various areas like installing, upgrading and migrating Windows 7, network connectivity, backing up, restoring, resolving issues, malware protection, and other areas

    17 HoursOnline self studyIntermediate
    $ 297 Take this Course

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  2. Vskills Certified IT Support Professional Government Certification

    IT Support Professionals are associated with providing assistance to users on various services related to IT, providing from basic support services like password reset to higher levels of troubleshooting services. With proper IT Support System and trained professionals, organisations are able to strategise their IT policy and support for uninterrupted uptime of IT resources. Vskills Certified IT Support Professional Certification course offers hands-on training to candidates for efficient IT support as per an organisation’s requirements. The course is perfect for those who are interested in an IT support career and covers various topics like computer basics, hardware basics, troubleshooting principles, and networking basics. Upon successful completion of the course, the candidates are awarded with a government certification.

    100 hoursOffline self studyIntermediate
    $ 121 Take this Course

    IT Support, Digital, Languages, Operations

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  3. Vskills Certified Router Support Professional Government Certification

    Earning a certification in Router Support Professional certification assists an aspirant to acquire panoramic awareness and dexterity in supporting small & medium computer network. An individual after getting certified owns an extended knowledge of networks, switches and routers along with the ability to utilize the width of characteristics proficiently. Router support includes routine support of computer network and improvement of computer networks with VLAN, STP, and VLSM. It also comprises protecting network access y ACLs and linking with other routers by OSPF, RIP, and EIGRP. Nowadays the certification is in demand in IT infrastructure organizations, data centers, MNCs corporates and government organizations.

    100 hoursOffline self studyBeginner
    $ 121 Take this Course

    Productivity

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  4. IT Service Expert Program

    IT Service Expert Program is a certification course that would help you understand ITIL and how you can build specialized organisational capabilities to give superior services and deliver value to your customers. The Walt Disney Company, US Federal Government, IBM, WalMart and several other big businesses use ITIL. Understand how they have made the best use of ITIL and implement the principles to grow your organisation and yourself.

  5. Six Sigma Green Belt for IT Professionals

    Despite its origin in manufacturing, Six Sigma isnt about widgets the focus is on processes. When applied to IT operations, Six Sigma aims to measure and improve both internal processes, such as network speed and reliability, and line-of-business processes in which IT has a role, such as how well an online ordering system is working."IT is a big user of processes: testing and hardware implementation and software development," says Doug Debrecht, vice president and CIO at Raytheon Aircraft, where the entire IT workforce has had some form of Six Sigma training. Six Sigma has provided a good toolset that can be use consistently and repeatedly to analyze how things has been set up and running. Six Sigma analysis tends to begin with the formulation of a problem statement. One Six Sigma team, for example, was charged with analyzing why the division had "an ungodly number" of servers? 350. They needed to figure out a way to consolidate and be smarter in how we deployed our servers.

    Online self studyBeginner
    $ 311 Take this Course

    Software development, Operations

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  6. Configuring Windows 7

    This course renders all the essential skills needed by an IT support technician to excel in the career. It is a must course for those who want to boost productivity with Windows 7 operating system. After completion of training, you will gain knowledge to decide and work in scores of versions of windows 7. It is globally acclaimed IT Certification aiding you to be ready for a remarkable career.

    863 Students
    8 HoursOnline self studyBeginner
    $ 51 Take this Course

    IT Support, Network Security

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  7. 70-685: Microsoft Windows 7, Enterprise Desktop Support Technician

    The course gives an introduction of the most famous Windows 7 features that can restrict software installation, which is used in enterprise environment with the help of AppLocker and UAC. It will also explain tools used to solve compatibility problems like program compatibility troubleshooter, compatibility assistant and program compatibility tab settings. In addition to this, the course offers a light at key tools provided in Windows 7 to solve system issues and find out what has occurred to affect function or performance. You will also cover problems with file and printer sharing, troubleshooting printer access and the role of user account in causing network resources issues.

    13 HoursOnline self studyIntermediate
    $ 143 Take this Course

    , Administration

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  8. MCSA Windows 8 : 70-688 Supporting Windows 8.1

    Supporting Windows 8.1 Microsoft Certificate tests the candidate’s skills on supporting and installing windows 8.1.| This 70-688: Supporting Windows 8.1 course has been designed to provide the candidates with quality training and online learning materials to gain the expertise to configure or support Windows 8 in domain-based or peer-to-peer environments | The course has been created by the best-in-the-industry professionals and covers various topics like cloud applications, networking, remote access, data storage, hardware and mobile devices, recovery and other related areas | A course completion certificate is awarded to the candidates

    10.5 HoursOnline self studyIntermediate
    $ 184 Take this Course

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  9. ITIL Intermediate: Operational Support & Analysis (OSA)

    ITIL® (Information Technology Infrastructure Library) is a set of IT management practices that helps in the alignment of IT with business needs. It is the most widely accepted approach to IT service management (ITSM). This course, ITIL® 2011 Edition Intermediate Level: Operational Support & Analysis (OSA), is specifically designed to cover all the fundamentals of ITIL® service operation core area, and how the processes and functions of service operation work within and support the overall service lifecycle. Providing best-in-the-industry learning materials, this course provides the requisite training to help learners prepare for the ITIL® Operational Support and Analysis certificate and is aligned with the ITIL® Intermediate syllabus. ITIL® Foundation Certification is a prerequisite for doing this course.

    33.5 HoursOnline self studyIntermediate
    $ 330 Take this Course

    ITIL, ITSM,

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  10. ITIL Foundation Certification Classroom Training Program

    Delivered by an experienced ITIL Certified Trainer & Practitioner, KnowledgeWoods ITIL 2011 Foundation Program objectives are: Expose participants to internationally recognized Best Practice terminology, structure, basic concepts, and the core principles of ITIL 2011 practices for Service Management. Help Participants Prepare to clear the latest ITIL 2011 Foundation Exam at the very First Attempt.

    5000 Students
    15 HoursClassroomBeginner
    ₹ 21,239 Take this Course

    ITIL, IT Support, , Operations management, Operations

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  11. CompTIA Server+ 2015

    An intelligent learning tool that aids you learn both hardware and software, Comptia Server+ 2015 certification boosts the performance of the IT professionals in companies of all sizes. The course explains the various server components like bus types, expansion slots, CPU, RAM and hard drives. Moreover, network services like DHCP or DNS in case of authentication server. One will also get to scout the different components that can be configured and installed on an operating system. The program starts with maintenance techniques and covers various techniques engaged with documentation and management. Later, you will discover disaster planning and importance of disaster recovery principles. It is a great addition to your learning and will help on your career path to master the server+ course.

    16.81 HoursOnline self studyIntermediate
    $ 185 Take this Course

    , Safety, Network Security, Administration

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  12. Project Management Professional (PMP) Course

    Project Management / PMP Body of Knowledge (PMBOK 6th Edition) Guide is a set of standard terminology and guidelines for management developed by Project Management Institute (PMI). This course has been developed by experts in the industry to provide a comprehensive understanding of the PMBOK Guide to the candidates. It covers various areas in project management in alignment with the PMBOK Guide –6th Edition like process groups, project requirements, project scope, quality control, managing project human resources, values, ethics and other related areas. This course has been designed to assist those preparing for the Project Management Professional (PMP) certification and will create a fundamental base in project management.

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  13. IT Service Management Foundation based on ISO/IEC 20000

    One of the most demanding credentials in IT sector, IT Service Management Foundation shows the ability to offer valuable services that meet customer, business demands and opens up greater career avenues. Simplilearn proffers this course through its blended model that encompasses both ITSM online and ITSM classroom training. This course develops the fundamental skills and expertise allowing one to participate in organization teams working within service management. Get an ITSM certification and advance your ITSM service skills.

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  14. Microsoft SharePoint 2013

    This course provides necessary skills and knowledge to configure and maintain a SharePoint Server 2013 environment. Participants learn best practices such as enterprise content management, service application architecture, business intelligence solutions, implementing governance plan and other relevant skills pertaining to SharePoint Server 2013.

    1356 Students
    10 HoursOnline self studyIntermediate
    $ 51 Take this Course

    Manage, Administration

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  15. ITIL Foundation

    ITIL® (Information Technology Infrastructure Library) is a set of IT management practices that helps in the alignment of IT with business needs. It helps in maintaining the quality of service of organizations that provide IT services to internal or external customers. This ITIL® 2011 Edition Foundation Syllabus gives an idea of ITIL® and how can one utilise it for increasing the customer satisfaction; achieving the overall goals. Providing quality learning materials, this course is designed to assist the learners in preparing for the ITIL® Foundation level certification examination and provides comprehensive knowledge on various topics like strategy processes, service design fundamentals, service design processes, service transition processes and service operation processes.

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