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"it" courses, certification and training

  1. IT Support: Fundamentals

    In this course, you will be introduced to and better understand the role of an IT support agent, including core priorities and key responsibilities. You will learn how to improve your support skills by interacting with other roles and mastering specific performance skills.The course then examines what influences customer behavior when dealing with IT Support, including global cultural differences and communication styles. The course concludes with an introduction to the basic stages of case management, from initial receipt of a support call through solution development and closure.This is the first in a series of four courses that are targeted to individuals who are considering a move into IT Support.

    Online self studyIntermediate
    Enquire Now

    IT Support

    Offered by:  edX
  2. IT Service Expert Program

    IT Service Expert Program is a certification course that would help you understand ITIL and how you can build specialized organisational capabilities to give superior services and deliver value to your customers. The Walt Disney Company, US Federal Government, IBM, WalMart and several other big businesses use ITIL. Understand how they have made the best use of ITIL and implement the principles to grow your organisation and yourself.

    Offered by:  Simplilearn
  3. IT support, Network+ , Security + , CSA + , python , server+

    In this course you will be able to test your knowledge in various topics like networking , security, IT fundamentals and many others and so you will improve your level in these fields. This practice test will focus on the most important points in each topic which i will be updating continuously.

    Online self studyIntermediate
    ₹ 1,920 81% OFF ₹ 365 Enquire Now

    Offered by:  UDEMY
  4. Google IT Support Professional Certificate

    This 5-course certificate, developed by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google. The program is part of Grow with Google, a Google initiative to help create economic opportunities for all Americans. Upon completion of the certificate, you can share your information with top employers like Cognizant, GE Digital, Hulu, Infosys, Intel, KForce, MCPc, PNC Bank, RICOH USA, Sprint, TEKSystems, Veterans United Home Loans, Walmart and their subsidiaries, and of course, Google. You can also earn a CompTIA and Google dual credential when you complete the Google certificate and pass the CompTIA A+ certification exams. Through a mix of video lectures, quizzes, and hands-on labs and widgets, the program will introduce you to troubleshooting, customer service, networking, operating systems, system administration and security. You’ll hear from Googlers with unique backgrounds whose own foundation in IT support served as a jumping off point for their careers. By dedicating ~5 hours a week, you can complete in under six months.The content in the Google IT Support Professional Certificate is licensed under a Creative Commons Attribution 4.0 International License. Completing the program can earn you up to 12 college credits, the equivalent of 4 associate degree-level courses.

    Online self studyBeginner
    Enquire Now

    Digital, IT Support, Administration

    Offered by:  Coursera
  5. Microsoft Technology Associate - MTA IT Infrastructure

    Microsoft Technology Associate (MTA) is a certification track that is designed to help candidates demonstrate their skills and take their career to the next level. This MTA: IT Infrastructure course has been designed specifically for candidates who want to build a career in desktop or server infrastructure or cloud computing | The course has been created by some of the best professionals in the industry, keeping in mind the need for career advancement of the candidates and is aligned with the MTA: IT Infrastructure certification track | It has high quality online learning content and covers various areas like security layers, operating system security, network security, data management, cloud services and other related areas| The candidates are awarded a course completion certification

    11 HoursOnline self studyIntermediate
    $ 168

    Cloud Computing, Network Security

    Offered by:  Skillsoft
  6. MTA IT Infrastructure - Security Fundamentals

    Microsoft Technology Associate (MTA) is a suite of technology certification exams that validate a candidate’s fundamental knowledge needed to build a career using Microsoft technologies.| This Security Fundamentals course has been specifically designed to provide the best-in-the-industry training to the candidates on some of the main core concepts in IT security — confidentiality, integrity, and availability | Designed by expert professionals, this course has high quality online learning content and study materials | The course covers various areas like security layers, operating system security, network security, and security software | Aligned with the MTA: Security exam, the course offers a certification upon completion

    5.5 HoursOnline self studyIntermediate
    $ 101

    Network Security

    Offered by:  Skillsoft
  7. IT Support/HelpDesk Fundamentals - 9 Topics in 3.5 Hours

    This course will teach you the fundamentals of 9 critical IT Topics in a simple and brain-friendly way.|This is where you start if are aiming for a career as IT Support/HelpDesk/Technician. At the end of this course, you will be able to confidently apply for the job and ace the interview. If you are already working in an IT role, you will be able to progress forward in your career by cementing your foundations.|Learning these fundamentals will propel you to be the technician everyone looks up to and also bring clarity to many functions that you do on a daily basis. This will also save you from many frustrations you may encounter in your role.

    Online self studyBeginner
    ₹ 6,400 94% OFF ₹ 384 Enquire Now

    IT Support, Network Security, Virtualization

    Offered by:  UDEMY
  8. Vskills Certified IT Support Professional Government Certification

    IT Support Professionals are associated with providing assistance to users on various services related to IT, providing from basic support services like password reset to higher levels of troubleshooting services. With proper IT Support System and trained professionals, organisations are able to strategise their IT policy and support for uninterrupted uptime of IT resources. Vskills Certified IT Support Professional Certification course offers hands-on training to candidates for efficient IT support as per an organisation’s requirements. The course is perfect for those who are interested in an IT support career and covers various topics like computer basics, hardware basics, troubleshooting principles, and networking basics. Upon successful completion of the course, the candidates are awarded with a government certification.

    100 hoursOffline self studyIntermediate
    $ 121

    IT Support, Digital, Languages, Operations

    Offered by:  VSkills
  9. Managing IT Projects

    This programme will be focusing on various aspects of IT Project Management, Risk Management for IT Projects, IT Governance Frameworks, Project Monitoring and Contract Management.

    ClassroomIntermediate
    ₹ 153,636 Enquire Now

    project management

    Offered by:  IIM Ahmedabad
  10. Complete IT Support Specialist Course: IT Foundations

    This is part one of a five part course that??s designed to provide a comprehensive education on all the major aspects of an IT Support Specialist. By the end of this series you??ll have all the skills required to qualify for an entry level position. In this course you will learn a skill set that you can build on throughout this series of courses or continue your education in a more traditional setting. Either way, this course will provide you with a rock solid foundation for building up your mastery of IT Support.|We??ll be covering the basic skills of Binary, System Administration, Operating Systems, Networking, and Security. In subsequent courses, we??ll be going in depth in all of these major aspects. We??ll be focusing specifically on an IT help desk, but the knowledge and skills learned here have a broad scope of application within the field.|By the end of this first course, you'll be able to understand how a computer thinks and communicates using binary, what abstraction is and how to apply it to your work, troubleshooting skills and techniques and how to best apply them. We'll break down the hardware part by part and learn how they all function and work together to create a operational machine. We'll also be doing breakdowns on Software, Operating Systems, and how to troubleshoot issues. How to install software, how to install Operating Systems, like Windows, and how to build a desktop from scratch. You'll also gain the skills for strong documentation, how to manage computers, what a network is and how it functions and a whole lot more!|In addition, you'll learn How to properly interact with customers, and coworkers in an IT environment and be able to utilize powerful problem solving skills and how to implement effective solutions. These core concepts will be the foundation for everything and provide you with the understanding that you??ll need to learn more complicated aspects of IT Support.

    Online self studyIntermediate
    ₹ 12,800 97% OFF ₹ 384 Enquire Now

    IT Support

    Offered by:  UDEMY
  11. Complete Machine Learning and Data Science: Zero to Mastery

    Become a complete Data Scientist and Machine Learning engineer! Join a live online community of 180,000+ developers and a course taught by industry experts that have actually worked for large companies in places like Silicon Valley and Toronto. This is a brand new Machine Learning and Data Science course just launched January 2020! Graduates of Andrei's courses are now working at Google, Tesla, Amazon, Apple, IBM, JP Morgan, Facebook, + other top tech companies. Learn Data Science and Machine Learning from scratch, get hired, and have fun along the way with the most modern, up-to-date Data Science course on Udemy (we use the latest version of Python, Tensorflow 2.0 and other libraries). This course is focused on efficiency: never spend time on confusing, out of date, incomplete Machine Learning tutorials anymore. We are pretty confident that this is the most comprehensive and modern course you will find on the subject anywhere (bold statement, we know). This comprehensive and project based course will introduce you to all of the modern skills of a Data Scientist and along the way, we will build many real world projects to add to your portfolio. You will get access to all the code, workbooks and templates (Jupyter Notebooks) on Github, so that you can put them on your portfolio right away! We believe this course solves the biggest challenge to entering the Data Science and Machine Learning field: having all the necessary resources in one place and learning the latest trends and on the job skills that employers want. The curriculum is going to be very hands on as we walk you from start to finish of becoming a professional Machine Learning and Data Science engineer. The course covers 2 tracks. If you already know programming, you can dive right in and skip the section where we teach you Python from scratch. If you are completely new, we take you from the very beginning and actually teach you Python and how to use it in the real world for our projects. Don't worry, once we go through the basics like Machine Learning 101 and Python, we then get going into advanced topics like Neural Networks, Deep Learning and Transfer Learning so you can get real life practice and be ready for the real world (We show you fully fledged Data Science and Machine Learning projects and give you programming Resources and Cheatsheets)! The topics covered in this course are: - Data Exploration and Visualizations - Neural Networks and Deep Learning - Model Evaluation and Analysis - Python 3 - Tensorflow 2.0 - Numpy - Scikit-Learn - Data Science and Machine Learning Projects and Workflows - Data Visualization in Python with MatPlotLib and Seaborn - Transfer Learning - Image recognition and classification - Train/Test and cross validation - Supervised Learning: Classification, Regression and Time Series - Decision Trees and Random Forests - Ensemble Learning - Hyperparameter Tuning - Using Pandas Data Frames to solve complex tasks - Use Pandas to handle CSV Files - Deep Learning / Neural Networks with TensorFlow 2.0 and Keras - Using Kaggle and entering Machine Learning competitions - How to present your findings and impress your boss - How to clean and prepare your data for analysis - K Nearest Neighbours - Support Vector Machines - Regression analysis (Linear Regression/Polynomial Regression) - How Hadoop, Apache Spark, Kafka, and Apache Flink are used - Setting up your environment with Conda, MiniConda, and Jupyter Notebooks - Using GPUs with Google Colab By the end of this course, you will be a complete Data Scientist that can get hired at large companies. We are going to use everything we learn in the course to build professional real world projects like Heart Disease Detection, Bulldozer Price Predictor, Dog Breed Image Classifier, and many more . By the end, you will have a stack of projects you have built that you can show off to others. Here's the truth: Most courses teach you Data Science and do just that. They show you how to get started. But the thing is, you don't know where to go from there or how to build your own projects. Or they show you a lot of code and complex math on the screen, but they don't really explain things well enough for you to go off on your own and solve real life machine learning problems. Whether you are new to programming, or want to level up your Data Science skills, or are coming from a different industry, this course is for you. This course is not about making you just code along without understanding the principles so that when you are done with the course you don't know what to do other than watch another tutorial. No! This course will push you and challenge you to go from an absolute beginner with no Data Science experience, to someone that can go off, forget about Daniel and Andrei, and build their own Data Science and Machine learning workflows. Machine Learning has applications in Business Marketing and Finance, Healthcare, Cybersecurity, Retail, Transportation and Logistics, Agriculture, Internet of Things, Gaming and Entertainment, Patient Diagnosis, Fraud Detection, Anomaly Detection in Manufacturing, Government, Academia/Research, Recommendation Systems and so much more. The skills learned in this course are going to give you a lot of options for your career. You hear statements like Artificial Neural Network, or Artificial Intelligence (AI), and by the end of this course, you will finally understand what these mean! Click Enroll Nowand join others in our community to get a leg up in the industry, and learn Data Scientist and Machine Learning. We guarantee this is better than any bootcamp or online course out there on the topic. See you inside the course! Taught By: Andrei Neagoie is the instructor of the highest rated Development courses on Udemy as well as one of the fastest growing. His graduates have moved on to work for some of the biggest tech companies around the world like Apple, Google, Amazon, JP Morgan, IBM, UNIQLO etc... He has been working as a senior software developer in Silicon Valley and Toronto for many years, and is now taking all that he has learned, to teach programming skills and to help you discover the amazing career opportunities that being a developer allows in life. Having been a self taught programmer, he understands that there is an overwhelming number of online courses, tutorials and books that are overly verbose and inadequate at teaching proper skills. Most people feel paralyzed and don't know where to start when learning a complex subject matter, or even worse, most people don't have $20,000 to spend on a coding bootcamp. Programming skills should be affordable and open to all. An education material should teach real life skills that are current and they should not waste a student's valuable time. Having learned important lessons from working for Fortune 500 companies, tech startups, to even founding his own business, he is now dedicating 100% of his time to teaching others valuable software development skills in order to take control of their life and work in an exciting industry with infinite possibilities. Andrei promises you that there are no other courses out there as comprehensive and as well explained. He believes that in order to learn anything of value, you need to start with the foundation and develop the roots of the tree. Only from there will you be able to learn concepts and specific skills(leaves) that connect to the foundation. Learning becomes exponential when structured in this way. Taking his experience in educational psychology and coding, Andrei's courses will take you on an understanding of complex subjects that you never thought would be possible. See you inside the course!

    Offered by:  UDEMY
  12. JavaScript - The Complete Guide 2020 (Beginner + Advanced)

    JavaScript is THE most important programming language you need to learn as a web developer - and with this course, you make sure that you will not miss a single thing you have to know as a JavaScript developer! This is the most comprehensive and modern course you can find on JavaScript - it's based on all my JavaScript knowledge AND teaching experience . It's both a complete guide , starting with the core basics of the language, as well as an extensive reference of the JavaScript language and environment, ensuring that both newcomers as well as experienced JavaScript developers get a lot out of this course! It's a huge course because it's packed with important knowledge and helpful content. From the core basics, over advanced concepts and JavaScript specialties, all the way up to expert topics like performance optimization and testing - this course has it all. My goal was to create your go-to resource for the JavaScript language, which you can not just use for learning it but also as a resource you can come back to and look up important topics. The course is based on my experience as a long-term JavaScript developer as well as a teacher with more than 1,000,000 students on Udemy as well as on my YouTube channel Academind. It's packed with examples, demos, projects, assignments, quizzes and of course videos - all with the goal of giving you the best possible way of learning JavaScript. What's in the course? This course is obviously packed with content - I therefore strongly recommend that you check out the full course curriculum to get a clear idea of all the topics covered in the course. In general, here's what you'll find in the course: Modern JavaScript from the start: The JavaScript syntax changed over time - in this course, you'll learn the latest syntax from the start (you'll also learn about the old one though, so that you can work in ANY JS project) ALL the Basics: Variables, constants, functions, how scripts are loaded etc Arrays & Objects: We'll explore these very important data structures in great detail Control Structures: Understand how to run code conditionally and in loops A look behind the Scenes: How JavaScript engines work behind the scenes and what that means for us Deep dives into Core Concepts : ALL the special things about JavaScript function, different syntaxes Working with the DOM: How to manipulate web pages dynamically via JavaScript (including deep dives and different use-cases) Events in JavaScript: Learn how to listen to a broad variety of events (e. G. drag & drop) and execute appropriate code Classes & Object-oriented Programming : Learn how to work with classes, prototypes, the " this " keyword, constructor functions and much more Asynchronous and Synchronous Programming: We'll explore callbacks, promises, async/ await and other important tools and language features to execute code correctly Http Requests: Learn how to send Http requests via JavaScript Tooling, Optimizations & Browser Support: Code splitting, producing small code and ensuring that scripts work in all browsers - this matters and hence is covered in great detail Libraries & Frameworks: Learn about libraries like Axios or frameworks like React. Js - why they matter and how to use them Node. Js : Whilst focusing on the browser-side for the majority of the course (because the syntax is the same), we'll also have a dedicated section on Node. Js to learn all about that JS host environment Security & Performance Optimizations: Of course security matters, so does performance - no surprise that both is covered in the course! Automated Testing : Testing manually is hard work and can be unreliable - in this course you'll also get an introduction into automated testing What are the course prerequisites? NO JavaScript knowledge is required - you'll learn it from scratch! You also need NO programming experience other than basic web development knowledge (e. G. how the web works) Basic HTML and CSS knowledge is recommended but not a must-have

    Online self studyIntermediate
    ₹ 12,800 97% OFF ₹ 451 Take this Course

    java, Production, Languages

    Offered by:  UDEMY
  13. IT Support: Networking Essentials

    Networking Essentials is designed to introduce the core networking concepts to learners who are new to IT Support. The course begins by explaining the purpose of networking and then examines how networks are configured in homes, offices, between offices, and around the world with the Internet. This includes a review of network topologies, physical networking, and network protocols. The course concludes with an introduction to network troubleshooting, including how to troubleshoot common networking issues.

    Online self studyIntermediate
    Enquire Now

    IT Support

    Offered by:  edX
  14. IT Support: Cloud Fundamentals

    IT Support: Cloud Fundamentals is designed to introduce the core cloud concepts to IT Support learners. This course provides an historical perspective of how IT has evolved to the point where it is now using cloud solutions. The course examines the different types of cloud solutions that are available, as well as the basics of cloud services, cloud usage models, and cloud security. The course concludes with an introduction to Microsoft Azure and Microsoft Office 365.

    Online self studyIntermediate
    Enquire Now

    IT Support

    Offered by:  edX
  15. IT Support: Troubleshooting

    This course is a follow up to IT Support Fundamentals and delves deeper into the entire case management process, guiding you through each stage of the process. You will examine best practices on how to become a more efficient and effective troubleshooter, including training how to manage customer expectations and handle customer objections.The course begins with a basic review of the steps involved in troubleshooting a customer support case, from case assignment and scoping, to solution development, validation, and case closure. To support the troubleshooting process, the course provides tips and tricks on developing analytical solutions, troubleshooting best practices, and managing customer expectations. The course concludes with a look at how to handle customer objections to proposed solutions.This course is not a technical troubleshooting course that focuses on troubleshooting specific product issues; rather, it provides introductory-level soft skills training on how to efficiently and effectively troubleshoot any support case, regardless of the product. At the completion of the course, the student will have gained an in-depth knowledge of the steps involved in troubleshooting a customer issue throughout its life cycle.

    Online self studyIntermediate
    Enquire Now

    IT Support

    Offered by:  edX
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