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Intercultural Communication and Conflict Resolution

Intercultural Communication and Conflict Resolution

Intercultural communication is the key to millions of global transacations. Gain exceptional communication skills to stand out from the rest.


Course Highlights

  • 8 hours of E-learning content, tests etc

  • 11% got a pay increase or promotion

  • Offered by UCI Extension

  • Earn a certificate upon successful completion

  • 36% got a tangible career benefit from this course

Mode of learning: Online self study

Course Overview

What are the course deliverables ?
  • Explain the dimensions of intercultural interactions that add to conflict

  • Analyze the dynamics of intercultural interactions

  • Plan strategies for success in intercultural interactions

More about this course
  • Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored.

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