scorecardresearch
Naukri Learning > BPO > Telesales >

Inbound Call Center Management

Inbound Call Center Management

1645 Views

$ 170

1 Day Free Trial

Course fees is Non-refundable

Course Highlights

  • 1.5 Hours of E-learning content, tests etc

  • World's largest training company; Globally recognized certificate

  • 400mn+ users,Aligned with ASQ,PMI,ITIL,IIBA,Prince2, Microsoft,Cisco,Oracle etc

Top Recruiters

Free Services worth $ 52

Offer ends on 27th Feb

Priority Applicant - 4 months?

Certificate Highlighter - 12 months?

7 Day Exchange Policy

Validity: 180 Days

Mode of learning: Online self study

Course Overview

Who should do this course ?
  • Supervisors

  • Executives

  • Call center representatives

  • Managers

What are the course deliverables ?
  • Unlimited Access to Online Content for six months

  • Course Completion certificate - Recognized across the world

  • Content provided by world's number 1 training company

  • Career boost for students and professionals


More about this course
  • One of the highly acknowledged management programs in the world for BPO professionals, Inbound Call Center Management course will endow you with the skillset you require to develop the center’s performance. The certification is comprised of ten modules that are case studies and best practices. These will help drive change for your call center by using best practice methods. Now expectations of the customers are constantly increasing. They want the problems to be solved quickly and wish a personal interaction with an agent. This course will enrich the training you give to your agents and meet the needs of your customers.

I am Interested

Curriculum

    Reviews

    Average Rating

    4

    Browse Similar Courses by Categories

    CompareRemove All
    Browse Category
    0

    Buy Safely with Naukri.com
    We support secure payment methods

    Disclaimer

    While Naukri Learning services have helped many customers over the years, we do not guarantee any interview calls or assure any job offers with any of our services.
    The services associated with Naukri Learning are only provided through the website Naukri.com. You are advised to be cautious of calls/emails asking for payment from other web sites that claim to offer similar services under the name of Naukri.com. We have no associates/agents other than the partner sites that have been specifically named on the homepage of the website Naukri.com. We also recommend that you Security Guidelines and Terms and Conditions