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Generational Diversity in the Workplace

Generational Diversity in the Workplace


Course Highlights

  • Self-Paced & Instructor Support

  • Hands On Learning with assignments & review exams

  • Earn an official certificate of completion

  • Accredited CEUs

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7 Day Exchange Policy

Validity: 180 Days

Mode of learning: Online self study

Course Overview

What are the course deliverables ?
  • Define what generational diversity in the workplace means and the widening generation gap in the workplace.

  • Describe myths and misconceptions of generational diversity in the workplace.

  • Describe the Silent Generation.

  • Describe the Baby Boomer generation.

  • Describe the Generation-Xers. Describe the Millennial Generation.

  • Describe the Generation Z.

  • Recognize generational differences in work motivation.

  • Recognize generational differences in leadership.

  • Recognize generational differences in criticism and feedback.

  • Recognize generational differences in recruiting.

  • Summarize language and etiquette of the generations.

  • Describe obstacles and mistakes made in managing generational diversity, and

  • Demonstrate mastery of lesson content at levels of 70% or higher.

More about this course
  • There has been a lot of discussion about the different generations and their features. Often, this is in regards to identifying what generations are out there, who belongs to them, and what impact they have--or are having--on society as we know it. Not all of this is positive, per se, but it is information that is still being brought out in to the public eye on a large scale.

  • Utilizing information about the different generations and how they operate is something that is becoming increasingly popular in the business world. Every generation has its own strengths and weaknesses, and skills that can only be developed through experience. This generational diversity is a gold mine of professional resources that is already active in the workforce--so why aren't businesses using it?

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