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"desktop support" courses, certification and training

  1. Tableau Desktop 9 Qualified Associate Training

    What is is Tableau capable of? We will see how Tableau visualization is from others. Locate data set, Import data sets and Clean messy data. Ability in choosing data. Creating visualization and sharing your visualization. How it is different from MS Excel or other tools. Tableau helps anyone quickly analyse, visualize and share information. | This course is designed for the participants who are looking to start their career in Tableau. It is ideal for the participants to deal with different type of projects in Tableau and to develop various reports. It will also help to visualize different types of data. | Course Objectives are to understand Tableau, how to install Tableau, how to work with different type of Visualizations, able to build Dashboards & Work towards Tableau Desktop 9 Qualified Associate certification exam of Tableau

    4.5 HoursOnline self studyIntermediate
    $ 300

    Tableau

    Offered by:  GreyCampus
  2. Vskills Certified Administrative Support Professional

    An Administrative Support professional or Administrative Assistant provides various kinds of administrative support to various partners organizations and to individuals. | An administrative support professional performs various duties like Planning and Scheduling, Documentation, Interacting with companies, Building and Maintaining the relationships etc. Vskills Certification in Administration Support helps you to build good command over these concepts and prepares you for a bright future in administration.

    10 HoursOnline self studyBeginner
    ₹ 4,129

    Administration, Digital, Telecom

    Offered by:  VSkills
  3. ITIL Intermediate: Operational Support & Analysis (OSA)

    ITIL® (Information Technology Infrastructure Library) is a set of IT management practices that helps in the alignment of IT with business needs. It is the most widely accepted approach to IT service management (ITSM). This course, ITIL® 2011 Edition Intermediate Level: Operational Support & Analysis (OSA), is specifically designed to cover all the fundamentals of ITIL® service operation core area, and how the processes and functions of service operation work within and support the overall service lifecycle. Providing best-in-the-industry learning materials, this course provides the requisite training to help learners prepare for the ITIL® Operational Support and Analysis certificate and is aligned with the ITIL® Intermediate syllabus. ITIL® Foundation Certification is a prerequisite for doing this course.

    33.5 HoursOnline self studyIntermediate
    $ 330

    ITIL, ITSM

    Offered by:  Skillsoft
  4. Google IT Support Professional Certificate

    This 5-course certificate, developed by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google. The program is part of Grow with Google, a Google initiative to help create economic opportunities for all Americans. Upon completion of the certificate, you can share your information with top employers like Cognizant, GE Digital, Hulu, Infosys, Intel, KForce, MCPc, PNC Bank, RICOH USA, Sprint, TEKSystems, Veterans United Home Loans, Walmart and their subsidiaries, and of course, Google. You can also earn a CompTIA and Google dual credential when you complete the Google certificate and pass the CompTIA A+ certification exams. Through a mix of video lectures, quizzes, and hands-on labs and widgets, the program will introduce you to troubleshooting, customer service, networking, operating systems, system administration and security. You’ll hear from Googlers with unique backgrounds whose own foundation in IT support served as a jumping off point for their careers. By dedicating ~5 hours a week, you can complete in under six months.The content in the Google IT Support Professional Certificate is licensed under a Creative Commons Attribution 4.0 International License. Completing the program can earn you up to 12 college credits, the equivalent of 4 associate degree-level courses.

    Online self studyBeginner
    Enquire Now

    Digital, IT Support, , Administration

    Offered by:  Coursera
  5. Microsoft 70-647 Microsoft Windows Server Enterprise Administration

    The Microsoft Windows Server 2008 Enterprise Administration course covers the operations and maintenance of a Windows Server 2008 R2 environment in comprehensive detail. The students of this course will be able to learn about the complexities involved in planning for active directory, network infrastructure, troubleshooting active directory issues, deploying windows 2008 to the small and medium sized enterprises, managing remote desktop services and application setup. Students will also learn about securing the network, various virtualization solutions, windows updates and protecting the environment by making the infrastructure secure from attacks from the outside world.

    Online self studyIntermediate
    ₹ 930 Enquire Now

    Virtualization, Administration, Operations

    Offered by:  Stone River eLearning
  6. Business Intelligence Concepts, Tools, and Applications

    The course gives an overview of how business intelligence technologies can support decision making across any number of business sectors. These technologies have had a profound impact on corporate strategy, performance, and competitiveness and broadly encompass decision support systems, business intelligence systems, and visual analytics. Modules are organized around the business intelligence concepts, tools, and applications, and the use of data warehouse for business reporting and online analytical processing, for creating visualizations and dashboards, and for business performance management and descriptive analytics.

    25 hoursOnline self studyExpert
    Enquire Now

    Business Analytics, Data Visualization

    Offered by:  Coursera
  7. IT Service Expert Program

    IT Service Expert Program is a certification course that would help you understand ITIL and how you can build specialized organisational capabilities to give superior services and deliver value to your customers. The Walt Disney Company, US Federal Government, IBM, WalMart and several other big businesses use ITIL. Understand how they have made the best use of ITIL and implement the principles to grow your organisation and yourself.

    Offered by:  Simplilearn
  8. Microsoft Specialist Virtualization

    Microsoft Specialist certification validates a candidate’s knowledge and skills in a specialised area of technology. This Microsoft Specialist Virtualization course has been designed specifically to provide the basic understanding of how to manage, monitor, support, and troubleshoot various Windows-based desktop virtualization solutions | The course has been created by some of the best professionals in the industry, keeping in mind the need for career advancement of the candidates and is aligned with the Virtualizing Enterprise Desktops and Apps certification exam syllabus | It has high quality online learning content and covers various areas like plan app virtualization, app-V clients, app sequencing, VM-based and session-based RDS, remote apps and other related areas| The candidates are awarded a course completion certification

    12 HoursOnline self studyIntermediate
    $ 251

    Virtualization

    Offered by:  Skillsoft
  9. IT Support/HelpDesk Fundamentals - 9 Topics in 3.5 Hours

    This course will teach you the fundamentals of 9 critical IT Topics in a simple and brain-friendly way.|This is where you start if are aiming for a career as IT Support/HelpDesk/Technician. At the end of this course, you will be able to confidently apply for the job and ace the interview. If you are already working in an IT role, you will be able to progress forward in your career by cementing your foundations.|Learning these fundamentals will propel you to be the technician everyone looks up to and also bring clarity to many functions that you do on a daily basis. This will also save you from many frustrations you may encounter in your role.

    Offered by:  UDEMY
  10. IT Support: Troubleshooting

    This course is a follow up to IT Support Fundamentals and delves deeper into the entire case management process, guiding you through each stage of the process. You will examine best practices on how to become a more efficient and effective troubleshooter, including training how to manage customer expectations and handle customer objections.The course begins with a basic review of the steps involved in troubleshooting a customer support case, from case assignment and scoping, to solution development, validation, and case closure. To support the troubleshooting process, the course provides tips and tricks on developing analytical solutions, troubleshooting best practices, and managing customer expectations. The course concludes with a look at how to handle customer objections to proposed solutions.This course is not a technical troubleshooting course that focuses on troubleshooting specific product issues; rather, it provides introductory-level soft skills training on how to efficiently and effectively troubleshoot any support case, regardless of the product. At the completion of the course, the student will have gained an in-depth knowledge of the steps involved in troubleshooting a customer issue throughout its life cycle.

    Online self studyIntermediate
    Enquire Now

    IT Support

    Offered by:  edX
  11. ISTQB-BCS Certified Tester Foundation Level

    Software Testing is a process of ensuring that software is reliable and is an important part of software development. With high quality online content, the course covers the psychology and ethics of testing, and testing throughout the software life cycle. It has been designed with the intent to align with the Certified Tester Foundations Level Syllabus and will help the learners to prepare for the Foundation Certificate in Software Testing exam, provided by the Information Systems Examination Board (ISEB), which is a globally-recognised certification body. Designed by some of the best professionals in the industry, this course will help the candidates to learn the implementation of dynamic testing techniques.

    6 HoursOnline self studyIntermediate
    $ 78

    Software development, Software testing,

    Offered by:  Skillsoft
  12. Tableau (Online Classroom-Flexi Pass)

    Tableau Desktop 9 is a prominent and fastest evolving Business Intelligence and data visualisation tool, developed by Tableau Software. The tool helps to see and understand data in simple and easy steps. This, Tableau (Online Classroom-Flexi Pass), course offers instructor-led online training and high quality e-learning content to the candidates to ensure that they are ready to take up a job assignment requiring Tableau Desktop expertise after the completion of this course. Apart from that, the course offers hands-on lab exercises, hands-on industry projects and simulation exams of Tableau Desktop 9 Qualified Associate certification. Specifically designed to give the candidates a career boos, the course covers all topics related to Tableau such as visualisation building, analytics and dashboards.

    48 HoursOnline ClassroomIntermediate
    $ 485 Enquire Now

    Tableau

    Offered by:  Simplilearn
  13. IT Support: Hardware Essentials

    IT Support: Hardware Essentials is designed to introduce students to a basic understanding of the different types of computing devices (desktop computers, laptops, tablets, smartphones, etc.), computer components (CPU, memory, power supplies, etc.) as well as peripheral devices, storage devices, displays and connection interfaces.

    Online self studyIntermediate
    Enquire Now

    IT Support

    Offered by:  edX
  14. 70-686: Windows 7, Enterprise Desktop Administrator

    Microsoft has improved new techniques to help deploy Windows 7 throughout networks with the help of images. The course explains the deployment techniques and methods, licensing, Windows 7 editions and requirements. It also shows how to analyze the current client computers for compatibility issues and hardware. Many organizations want applicants that have certification in Microsoft Windows 7. It is one of the learning paths that cover tools provided by Microsoft to analyze the IT networks to fix the best deployment strategy. It provides an array of solutions for deploying Windows 7 to client machines in an enterprise environment. The course contains tools that allow IT experts to create Windows images.

    17.4 HoursOnline self studyIntermediate
    $ 204

    Offered by:  Skillsoft
  15. IIM Kashipur Executive Certificate program in Digital Finance

    Emerging digital technologies are redefining finance by expanding customers’ access and the reach of providers, lowering the cost of providing financial services and enabling new business models based on expanded services to customers and potential new revenue streams to providers. Digital finance is fundamentally about saving, depositing and transferring money, accessing credit and insurance, and performing transactions via digital channels—online banking, mobile phones, cards, computers, tablets, and so on. (US Agency for International Development (USAID). Against this backdrop, this program covers the entire spectrum of digital finance i.e. business model, product design, strategic risk planning, regulations, policy, technology and fraud management pertaining and relevant to digital finance.

    Brochure
    Offered by:  Talentedge
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