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Customer Service Course Level 1

Customer Service Course Level 1

Superior customer service can be the most crucial element of all in building a hugely successful enterprise. Learn how to manage customers effectively.

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Course Highlights

  • 80 hours of E-learning content, tests etc

  • Get 1:1 tutor support

  • Interest Free Fee Installments

  • Earn a certificate of achievement from ABC Awards

  • Endorsed By ABC Awards and Certa Awards

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Mode of learning: Online self study

Course Overview

What are the course deliverables ?
  • Demonstrate a customer service approach

  • Understand how your own behaviour affects the behaviour of others

  • Demonstrate confidence and skill as a problem solver

More about this course
  • In today’s business world, customer service is just as important as both product quality and value for money.  Contemporary consumers are no longer willing to deal with brands, businesses and organisations that do not deliver the elite service standards now seen as the norm. Poor customer service has the potential to inflict irreparable damage on the reputation of any brand or business. At the opposite end of the scale, superior customer service can be the most crucial element of all in building a hugely successful enterprise. 

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