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Customer Focus

$ 158 

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Course Validity180 Days

Mode of learning Online self study

Course fees is Non-refundable

7 Day Exchange Policy

Course Highlights

  • 6 Modules & Sub-modules

  • 3 Hours of E-learning content, tests etc

  • World's largest training company; Globally recognized certificate

  • 400mn+ users,Aligned with ASQ,PMI,ITIL,IIBA,Prince2, Microsoft,Cisco,Oracle etc

Course Overview

What is this course about
  • To strengthen and advance the industry of professional customer service, Customer Focus course is important to implementing a successful customer-focused service approach. The course discovers customer’s value and how to identify the needs and expectations. It also examines customer relationship management techniques to aid and manage customer expectations to maintain competitive advantage. This course will help individuals and companies with the professional growth, recognition and development to link professionals globally. It is basically designed to enrich your skills to open up conversation with the team members.

What are the course deliverables ?
  • Unlimited Access to Online Content for six months

  • Course Completion certificate - Recognized across the world

  • Content provided by world's number 1 training company

  • Career boost for students and professionals

Who should do this course ?
  • Executives

  • Leaders

  • Managers

  • Anyone in a company wants to develop customer focus skills

I am Interested

Curriculum (6 Chapters)

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    Customer Focus

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    Frequently Asked Questions

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    In case, the course is available for purchase through Naukri Learning, you will see "Take this course" button. Once you make the payment, we will send you an communication regarding further steps on Login credential etc.
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    I have not received my login credential, what should I do?
    Please check your email and spam folder for login credentials email. In case you still do not find
    Is there a specific time within which I should complete my courses?
    Most of the courses have a specific validity period during which a course needs to be finished.
    Do I get a certificate on taking this course?
    For most courses, you will get a course completion certificate from our partner. This will be provided only on completion of course.
    Do I get a refund in case I do not like this course?
    We have 7 days exchange policy. Please send email to services@naukri.com in case you have any issues related to the courses you have purchased. We don’t provide any refunds. Please inform about course(s) that you want in exchange of the ones purchased earlier and our support team will help you. This policy will not be applicable if the participant has accessed more than 30% of the e-Learning content or has attended more than 1 class. Applicable only through courses purchased through Naukri Learning. For others, please contact the course provider directly.
    How many courses can I take?
    As many as you want! You can plan your time and decide on any number of courses.

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