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"customer" courses, certification and training

  1. Introduction to GDPR: General Data Protection Regulation

    The General Data Protection Regulation (GDPR) is designed to balance the need for businesses’ and customers’ data information to flow freely, and the need to protect the rights of the individual. As a professional you need to be aware of the legal requirements of the GDPR so you can ensure your organisation is compliant. On this course you will get a thorough introduction to GDPR so you can grow your understanding of protecting personal data and be able to handle data in the digital economy appropriately.

    Online self studyIntermediate
    Enquire Now

    Digital, , Law

    Offered by:  Future Learn
  2. Digital Skills: Retail

    Digital technology is transforming the world of retail. You’ll learn about the impact of this transformation, from data transforming customer experiences and operations, to the increasing impact of connected devices and automation.You will also look ahead, asking what the different concepts and technologies mean for the future of retail and for those that work in this industry.

    Online self studyIntermediate
    Enquire Now

    Digital, Retail, Operations, Digital Marketing,

    Offered by:  Future Learn
  3. Advanced Mobile Marketing Certification Training

    A vital marketing strategy showcasing the future of marketing, Mobile Marketing Certification enlightens how the mobile channel can be used as a medium for marketing communication. It is on or with a mobile device rendering customers with time and customized information that encourages ideas, goods and services. Mobile marketing comprises of ads that show on tablets, smartphones and other mobile devices. A marketer who can leverage mobile with the volatile growth will certainly attract the audience. This advanced marketing course will aid individuals to gain knowledge on using the mobile medium as a means of communication.

    288 Students
    180 DaysOnline self studyBeginner
    $ 205 Enquire Now

    Advertising, Digital, Content marketing, Augmented Reality

    Offered by:  Simplilearn
  4. Birth of a Salesman - Film Based Learning Module on Selling Skills

    Birth of a Salesman is a Film Based Learning Module on Selling Skills from Knowlens which is an integrated video based learning platform on the internet. This module would help you in learning and improving Selling Skills. This film is integrated with a lot of web based functionality including exercises, quizzes, ratings and other features to offer an enhanced learning experience. Birth of a Salesman is the gateway to the world of sales, the sales call. It analyses every stage of a sales call through Abhays story, who is a Sales professional. The story starts from preparing for a call, to final deal closing and the interim follow-ups. This is as close to real life scenario as it gets with competition, incentives, targets, good and bad customers both. The course also sheds light and gives you interesting tips on grooming, body language and other finer aspects that could make the difference between success and failure. These are depicted using a powerful and engaging film

    20 HoursOnline self studyBeginner
    $ 66 Take this Course

    Sales,

    Offered by:  Knowlens
  5. Executive Program in Strategic Digital Marketing

    This program has been designed in collaboration with world renowned faculty and industry experts for professionalss who want to master digital marketing techniques. This program best fits your requirements if you are amongst one of the below profiles | MARKETING PROFESSIONALS who want to develop deep understanding of digital marketing, integrate traditional and digital media and get best results for their digital campaigns | SENIOR MANAGEMENT LEADERS who understand that digital marketing know-how would be critical in making strategies for businesses and companies to succeed | ENTREPRENEURS who plan to increase their customer outreach via digital medium in a cost-effective, time proven and scalable manner

    Brochure
    Offered by:  UpGrad
  6. Cambridge English Business Certificates BEC Preliminary

    Cambridge English: Business Certificates (BEC) is a suite of exams developed by Cambridge University Press and is targeted towards individuals who want to work successfully in international business. This certifications will provide the confidence to communicate with people from all over the world.

    Certification voucherBeginner
    ₹ 9,297 23% OFF ₹ 7,231 Take this Course

    Productivity, Recruitment

    Offered by:  CAMBRIDGE
  7. ITIL Foundation

    ITIL® (Information Technology Infrastructure Library) is a set of IT management practices that helps in the alignment of IT with business needs. It helps in maintaining the quality of service of organizations that provide IT services to internal or external customers. This ITIL® 2011 Edition Foundation Syllabus gives an idea of ITIL® and how can one utilise it for increasing the customer satisfaction; achieving the overall goals. Providing quality learning materials, this course is designed to assist the learners in preparing for the ITIL® Foundation level certification examination and provides comprehensive knowledge on various topics like strategy processes, service design fundamentals, service design processes, service transition processes and service operation processes.

    Offered by:  Skillsoft
  8. Inbound Call Center Management

    One of the highly acknowledged management programs in the world for BPO professionals, Inbound Call Center Management course will endow you with the skillset you require to develop the center’s performance. The certification is comprised of ten modules that are case studies and best practices. These will help drive change for your call center by using best practice methods. Now expectations of the customers are constantly increasing. They want the problems to be solved quickly and wish a personal interaction with an agent. This course will enrich the training you give to your agents and meet the needs of your customers.

    1.5 HoursOnline self studyIntermediate
    $ 170 Take this Course

    BPO,

    Offered by:  Skillsoft
  9. Big Data - The Legal Perspective

    By proactively dealing with privacy issues, organizations can safely leverage Big Data while still retaining customers, and avoiding reputational harm, litigation, and regulatory scrutiny. In this course, you will examine privacy concerns, how data can be used ethically, and what to do about social media.

    0.7 HoursOnline self studyIntermediate
    $ 65 Take this Course

    Big Data,

    Offered by:  Skillsoft
  10. Advanced Conversion Optimization Certification Training

    An effective framework that aids get traffic to site and converts visitors into potential customers, Conversion optimization certification explains you how to build a repeatable framework that boosts conversion rates on microsites and landing pages. As the competition is growing, the organizations are looking for the skilled candidates to increase user experience. The course focuses on on-going improvement, copy texts, images, testing and tracking. Gain expertise on a variety of conversion optimization trends and get familiar with a site’s traffic flow to plan suitable campaigns that attract the attention of the customers.

    541 Students
    Offered by:  Simplilearn
  11. Online ClassroomExpert
    Take this Course

    Offered by:  Talentedge
  12. XLRI - Post Graduate Certificate in Senior Leadership (PGCSL)

    The XLRI’s Senior Leadership Programme (PGCSL) is a one year blended programme designed especially for Senior Management Executives – with the aim to transform your leadership persona through coaching and strengthening of management foundations: ultimately transforming the business you lead by setting direction and a rigorous focus on implementation.

    Brochure
    Offered by:  Times TSW
  13. Diploma in IFRS (DipIFRS) Training

    "The objective is to train the students from Grassroot level to excel in IFRS, to Facilitate IFRS Implementation procedure, to equip students to face future challenges in IFRS and most importantly, to stand out of the crowd as an expert professional & Student friendly Trainer. Key details of the course | Online Lectures using internet | Students across the world are able to login using an id and password and take benefit lectures conducted by eminent faculty, led by Limca Book Record holder, CA Rammohan Bhave | Facilitation for appearing for Dip IFRS, (ACCA F7 & P2 as well) an exam conducted by ACCA, UK. | Students will have a mock test. | Revision day as part of course prior to examination date. | IFRS simplified – book will be couriered to the registered student | Registered students will be part of IFRS Whatsapp Group started by ConsultIFRS. | Current students registered are from 4 countries & 50 cities of India.

    526 Students
    40 hoursOnline self studyIntermediate
    $ 320 Take this Course

    IFRS, ACCA

    Offered by:  GetCertGo
  14. MBA in Logistics & Supply chain Management for Working Professionals

    This is delivered in distance education mode wherein you can continue your job while pursuing the program | It’s a 2 years course divided in 4 semesters – with mix of general management and specialization papers ending up with a live project / dissertation | Meant for professional who wish to move to mid or senior managerial roles in Power, Renewable, Consulting, Project Management or EPC | Our alumni are working with Best of Organizations in India and Abroad including public sectors and Fortune 500 companies | Asia’s first and one of Best University for Energy Programs | Approved by DEB (UGC), accredited by NAAC and Member International association of Universities

    Brochure
    Offered by:  UPES CCE
  15. MBA in Oil & Gas Management for Working Professionals

    This is delivered in distance education mode wherein you can continue your job while pursuing the program | It’s a 2 years course divided in 4 semesters – with mix of general management and specialization papers ending up with a live project / dissertation | Meant for professional who wish to move to mid or senior managerial roles in Power, Renewable, Consulting, Project Management or EPC | Our alumni are working with Best of Organizations in India and Abroad including public sectors and Fortune 500 companies | Asia’s first and one of Best University for Energy Programs | Approved by DEB (UGC), accredited by NAAC and Member International association of Universities

    Brochure
    Offered by:  UPES CCE
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