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"customer" courses, certification and training

  1. Advanced Mobile Marketing Certification Training

    A vital marketing strategy showcasing the future of marketing, Mobile Marketing Certification enlightens how the mobile channel can be used as a medium for marketing communication. It is on or with a mobile device rendering customers with time and customized information that encourages ideas, goods and services. Mobile marketing comprises of ads that show on tablets, smartphones and other mobile devices. A marketer who can leverage mobile with the volatile growth will certainly attract the audience. This advanced marketing course will aid individuals to gain knowledge on using the mobile medium as a means of communication.

    288 Students
    Course Selling Partner
  2. Birth of a Salesman - Film Based Learning Module on Selling Skills

    Birth of a Salesman is a Film Based Learning Module on Selling Skills from Knowlens which is an integrated video based learning platform on the internet. This module would help you in learning and improving Selling Skills. This film is integrated with a lot of web based functionality including exercises, quizzes, ratings and other features to offer an enhanced learning experience. Birth of a Salesman is the gateway to the world of sales, the sales call. It analyses every stage of a sales call through Abhays story, who is a Sales professional. The story starts from preparing for a call, to final deal closing and the interim follow-ups. This is as close to real life scenario as it gets with competition, incentives, targets, good and bad customers both. The course also sheds light and gives you interesting tips on grooming, body language and other finer aspects that could make the difference between success and failure. These are depicted using a powerful and engaging film

    20 HoursOnline self studyBeginner
    $ 66 Take this Course

    Sales,

    Course Selling Partner
  3. Executive Program in Strategic Digital Marketing

    This program has been designed in collaboration with world renowned faculty and industry experts for professionalss who want to master digital marketing techniques. This program best fits your requirements if you are amongst one of the below profiles | MARKETING PROFESSIONALS who want to develop deep understanding of digital marketing, integrate traditional and digital media and get best results for their digital campaigns | SENIOR MANAGEMENT LEADERS who understand that digital marketing know-how would be critical in making strategies for businesses and companies to succeed | ENTREPRENEURS who plan to increase their customer outreach via digital medium in a cost-effective, time proven and scalable manner

    Brochure Course Provider
  4. Cambridge English Business Certificates BEC Preliminary

    Cambridge English: Business Certificates (BEC) is a suite of exams developed by Cambridge University Press and is targeted towards individuals who want to work successfully in international business. This certifications will provide the confidence to communicate with people from all over the world.

    Certification voucherBeginner
    ₹ 9,297 23% OFF ₹ 7,231 Take this Course

    Productivity, Recruitment

    Course Selling Partner
  5. ITIL Foundation

    ITIL® (Information Technology Infrastructure Library) is a set of IT management practices that helps in the alignment of IT with business needs. It helps in maintaining the quality of service of organizations that provide IT services to internal or external customers. This ITIL® 2011 Edition Foundation Syllabus gives an idea of ITIL® and how can one utilise it for increasing the customer satisfaction; achieving the overall goals. Providing quality learning materials, this course is designed to assist the learners in preparing for the ITIL® Foundation level certification examination and provides comprehensive knowledge on various topics like strategy processes, service design fundamentals, service design processes, service transition processes and service operation processes.

    Course Selling Partner
  6. Inbound Call Center Management

    One of the highly acknowledged management programs in the world, Inbound Call Center Management course will endow you with the skillset you require to develop the center’s performance. The certification is comprised of ten modules that are case studies and best practices. These will help drive change for your call center by using best practice methods. Now expectations of the customers are constantly increasing. They want the problems to be solved quickly and wish a personal interaction with an agent. This course will enrich the training you give to your agents and meet the needs of your customers.

    1.5 HoursOnline self studyIntermediate
    $ 170 Take this Course

    Course Selling Partner
  7. Big Data - The Legal Perspective

    By proactively dealing with privacy issues, organizations can safely leverage Big Data while still retaining customers, and avoiding reputational harm, litigation, and regulatory scrutiny. In this course, you will examine privacy concerns, how data can be used ethically, and what to do about social media.

    0.7 HoursOnline self studyIntermediate
    $ 65 Take this Course

    Big Data,

    Course Selling Partner
  8. Advanced Conversion Optimization Certification Training

    An effective framework that aids get traffic to site and converts visitors into potential customers, Conversion optimization certification explains you how to build a repeatable framework that boosts conversion rates on microsites and landing pages. As the competition is growing, the organizations are looking for the skilled candidates to increase user experience. The course focuses on on-going improvement, copy texts, images, testing and tracking. Gain expertise on a variety of conversion optimization trends and get familiar with a site’s traffic flow to plan suitable campaigns that attract the attention of the customers.

    541 Students
    Course Selling Partner
  9. Diploma in IFRS (DipIFRS) Training

    "The objective is to train the students from Grassroot level to excel in IFRS, to Facilitate IFRS Implementation procedure, to equip students to face future challenges in IFRS and most importantly, to stand out of the crowd as an expert professional & Student friendly Trainer. Key details of the course | Online Lectures using internet | Students across the world are able to login using an id and password and take benefit lectures conducted by eminent faculty, led by Limca Book Record holder, CA Rammohan Bhave | Facilitation for appearing for Dip IFRS, (ACCA F7 & P2 as well) an exam conducted by ACCA, UK. | Students will have a mock test. | Revision day as part of course prior to examination date. | IFRS simplified – book will be couriered to the registered student | Registered students will be part of IFRS Whatsapp Group started by ConsultIFRS. | Current students registered are from 4 countries & 50 cities of India.

    526 Students
    40 hoursOnline self studyIntermediate
    $ 320 Take this Course

    IFRS, ACCA

    Course Selling Partner
  10. Sales Negotiations

    Sales is an important activity or division for any organisation which wants to increase its profits. The most important skill that the success of a sales professional depends on is the art of negotiation. This Sales Negotiations course gives the candidates an understanding on how to advance your best interests and close a deal, which is becoming increasingly important in today's highly competitive sales job market. Designed by some of the expert professionals in the industry, this course will help candidates in mastering the effective negotiating skills in order to maximise their sales through minimal effort. It provides best-in-the-industry online course materials and a course completion certificate which is accepted globally.

    4 HoursOnline self studyIntermediate
    $ 267 Take this Course

    Negotiation, Sales,

    Course Selling Partner
  11. Vskills Certified Business Development Manager

    Managing business development for an organization involves having strategic acumen for steering business development executives. It also involves providing insight and direction to business development function of organization, for increased growth and profits. | Business development managers are required in organizations to take better manage the business growth of the company within available resources. There is an increased demand due to new age companies like startups. Increased competition to gain market share, has also fuelled the unending demand for business development managers. | Study and Learn - Business Development Basics - Management Basics - Capturing Marketing Insights - Environmental Analysis - SWOT Analysis - Key Account Management - Relationship Management - Digital Marketing - E-Commerce Marketing Practices - Conflict and Negotiation - Influence Building - International Marketing

    Course Selling Partner
  12. Data Science Prodegree

    The Data Science Prodegree, in association with Genpact as the Knowledge Partner, is a 180-hour online program covering foundational concepts and hands-on learning of leading analytical tools, such as SAS, R, Python, Hive, Spark and Tableau through industry case studies and project work. Over the course of the 4 semesters, candidates will not only gain theoretical knowledge of key data science tools, but also gain exposure to industry best practices via guest lectures, mentorship and 6 project submissions. Genpact is a global leader in Analytics and works with over 1/5th of the Fortune Global 500 companies with revenues of $2.46 billion and 70,000 employees spread across 25 countries.

    Course Selling Partner
  13. Lean Six Sigma Black Belt

    This course helps you learn Six Sigma philosophies and principles encompassing techniques and supporting systems. It enables candidates to implement methods in distinct phases of a business to enrich goods and services, robust partnerships, satisfaction and client loyalty. It is an amalgamated certification of Six Sigma and Lean tendered to experts who successfully qualify the LSSBB exam. It is an approach that is used to enhance services on time while removing defects and leading towards perfection. This is one of the most sought after certifications helping organization in achieving their process excellence initiatives and delivering profits. Once the training is complete, you will be able to design, measure and control DMAIC using statistical tools.

    1923 Students
    35 HoursOnline self studyIntermediate
    $ 356 Take this Course

    Six Sigma Green Belt, Lean Six Sigma Green Belt,

    Brochure Course Selling Partner
  14. Six Sigma Black Belt Training

    The course offers a robust comprehension of Six Sigma tools and techniques having high utilization frequency. Six Sigma Black Belts professionals can be fundamentally understood as Leaders, Communicators, Business Strategist and Change Agents. This certification provides an insight of DMAIC model as per the Six Sigma principles. The basic aim of the certification is to equip professionals with leadership qualities as they usually carry out duties like measuring, structuring and analyzing performance issues along with performing Six Sigma roles to provide project leadership.

    1600 Students
    Brochure Course Selling Partner
  15. Lean Six Sigma Green Belt

    Designed to make certain that you pass the exam in the first attempt, Lean Six Sigma Green Belt emphasizes on putting on an accumulative team effort to improve performance through waste minimization. It is perfect for all those who are aiming to build careers in quality management as they need profound knowledge of various phases of DMAIC. Additionally, you will be able to understand how to implement, apply and perform lean six sigma at a high level of proficiency. One can also gain practical deployment knowledge for innovation as well as lean. The course also solves quality issues and is included in quality improvement projects.

    1637 Students
    30 HoursOnline self studyBeginner
    $ 245 Take this Course

    Six Sigma Green Belt, Lean Six Sigma Green Belt,

    Brochure Course Selling Partner
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