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Complete IT Support Specialist Course: IT Foundations

Complete IT Support Specialist Course: IT Foundations

IT Support Foundations: Learn the skills equivalent to an associates in this series and qualify for an entry level job

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Course Highlights

  • Gain the skills to build a stable and rewarding career in tech

  • Great content and practice materials

  • Learn from Certified IT Support Specialist

Mode of learning: Online self study

Course Overview

Who should do this course ?
  • Complete beginners or people who want to expand their IT knowledge

  • Someone who wants a strong foundational knowledge in IT

  • People who want to learn to build their own computer and be more tech savvy and self reliant

  • Those who can't afford a more traditional education, but still want a strong reliable launching point for IT skills

  • Anyone who wants to improve their digital skills to be more competitive in the modern job market

  • People who have dabbled in IT, but want a more structured education to fill in knowledge gaps

  • Anyone who wants to gain the skills to build a stable and rewarding career in tech

What are the course deliverables ?
  • 6 hours on-demand video

  • Full lifetime access

  • Access on mobile and TV

  • Certificate of Completion

  • You will learn about IT Support

  • Troubleshooting

  • How to Build a Desktop

  • Hardware

  • Software

  • Binary

  • Operating Systems

  • Computer Architecture

  • Networking

  • Security

  • Character Encoding

  • Layers of Computing

  • Customer Service Skills


  • Intro to Programs

  • System Software

  • Process Management

  • Files and Filesystems

More about this course
  • This is part one of a five part course thatâ??s designed to provide a comprehensive education on all the major aspects of an IT Support Specialist. By the end of this series youâ??ll have all the skills required to qualify for an entry level position. In this course you will learn a skill set that you can build on throughout this series of courses or continue your education in a more traditional setting. Either way, this course will provide you with a rock solid foundation for building up your mastery of IT Support.

  • Weâ??ll be covering the basic skills of Binary, System Administration, Operating Systems, Networking, and Security. In subsequent courses, weâ??ll be going in depth in all of these major aspects. Weâ??ll be focusing specifically on an IT help desk, but the knowledge and skills learned here have a broad scope of application within the field.

  • By the end of this first course, you'll be able to understand how a computer thinks and communicates using binary, what abstraction is and how to apply it to your work, troubleshooting skills and techniques and how to best apply them. We'll break down the hardware part by part and learn how they all function and work together to create a operational machine. We'll also be doing breakdowns on Software, Operating Systems, and how to troubleshoot issues. How to install software, how to install Operating Systems, like Windows, and how to build a desktop from scratch. You'll also gain the skills for strong documentation, how to manage computers, what a network is and how it functions and a whole lot more!

  • In addition, you'll learn How to properly interact with customers, and coworkers in an IT environment and be able to utilize powerful problem solving skills and how to implement effective solutions. These core concepts will be the foundation for everything and provide you with the understanding that youâ??ll need to learn more complicated aspects of IT Support.

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Frequently Asked Questions

How can I take this course?
This course is delivered by an instructor through online videos and other documents only. You will be redirected to our partner site for making the payment and then accessing this course. You do not have to go to any classroom in any place for taking this course. You need an internet connection and a computer/laptop/mobile/tablet only.
Is there a specific time within which I should complete my courses?
Courses do not expire, and therefore, there is no time frame to complete your courses. Once you purchase this course, you can view it as many times as you want. You can do the course as fast or slow as you want. You can also view it from any machine in the world, whenever you want - forever.
Do I get a certificate on taking this course?
On completing the course, you will get a course completion certificate from Udemy.
Do I get a refund in case I do not like this course?
We have 7 days exchange policy. Please send email to services@naukri.com in case you have any issues related to the courses you have purchased. We don’t provide any refunds. Please inform about course(s) that you want in exchange of the ones purchased earlier and our support team will help you. This policy will not be applicable if the participant has accessed more than 30% of the e-Learning content or has attended more than 1 class. Applicable only through courses purchased through Naukri Learning. For others, please contact the course provider directly.
I have some other question. Where can I get help?
Please send email to e-learning@naukri.com or call our toll-free number 1800-103-4702.
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