scorecardresearch
Naukri Learning > call center

Refine Results

Course Level

Mode of learning

Category

IT & Telecom

BPO, Operations & Engineering

Executive Programs

Marketing

Banking, Finance & Analytics

Human Resources & Administration

Masters Courses & MBA

Design

Others

Sales & Business Development

"call center" courses, certification and training

  1. Inbound Call Center Management

    One of the highly acknowledged management programs in the world, Inbound Call Center Management course will endow you with the skillset you require to develop the center’s performance. The certification is comprised of ten modules that are case studies and best practices. These will help drive change for your call center by using best practice methods. Now expectations of the customers are constantly increasing. They want the problems to be solved quickly and wish a personal interaction with an agent. This course will enrich the training you give to your agents and meet the needs of your customers.

    1.5 HoursOnline self studyIntermediate
    $ 170 Take this Course

    Course Selling Partner
  2. Frontline Call Center Skills

    Providing high quality materials for training, Frontline Call Center course relies on proper documentation to resolve customer-related issues. It is accessible anytime, anywhere with practice tests and mock tests. It teaches you the best quality of customer services to meet the needs of the clients. Moreover, it gives lessons on the ins and outs of good telephone etiquettes, body language, words and techniques to dealing with difficult calls. Whether you decide to embrace their interruptive calls, it is a business which is here to stay. At the end of the course, you will have a clear understanding of what to connect with and serve customers in a call-center environment.

    3 HoursOnline self studyIntermediate
    $ 91 Take this Course

    Course Selling Partner
  3. 70-247: Configuring and Deploying a Private Cloud with System Center

    In this course, you will explore about the basics of private clouds and how they are monitored for performance, health and fulfillment. It also covers the system center 2012 R2 suite of products and how they are used for holistic cloud management. This course focuses on decision making, maintaining service management, resource monitoring and critical thinking. It is one of a series of programs that prepares that learner for Microsoft exam.

    17.5 HoursOnline self studyIntermediate
    $ 185 Take this Course

  4. 70-246: Monitoring and Operating a Private Cloud with System Center 2012

    This course is aligned with Microsoft Certified Solutions Expert (MCSE): Private Cloud | In this course, you will explore about the basics of private clouds and how they are monitored for performance, health and fulfillment. It also covers the system center 2012 R2 suite of products and how they are used for holistic cloud management. This course focuses on decision making, maintaining service management, resource monitoring and critical thinking. It is one of a series of programs that prepares that learner for Microsoft exam.

    15 HoursOnline self studyIntermediate
    $ 184 Take this Course

    Course Selling Partner
  5. Microsoft SCCM - Administering and Deploying System Center 2012

    Microsoft System Center Configuration Manager (SCCM) certification proves that a candidate has the ability to help businesses manage client computers and devices. This Microsoft SCCM: Administration course has been designed to impart the necessary training and skills to the candidates to install and manage Microsoft System Center Configuration Manager 2012 R2 | Developed by experts in the industry, this course offers quality online content that will help candidates to boost their career prospects | The course covers various areas like administering and deploying, configuration the System Center 2012, performance and health monitoring, and other related topics

    10 HoursOnline self studyIntermediate
    $ 184 Take this Course

    Manage, Administration,

    Course Selling Partner
  6. Advanced Pay Per Click and Mobile Marketing Combo

    An internet marketing model used to market business, Pay Per Click is customized to train aspirants in the marketing discipline of PPC. Simplilearn offers this course covering nine sections like campaign economics, managing campaigns, advanced PPC concepts, initial comprehensive campaign setup, landing pages and so on. Mobile Marketing is a significant strategy rendering customers with customized information that encourages services, goods and ideas. With a huge increase of smartphones, it has become a main factor where the smartphone is deemed to be a vital mode of marketing channel. The aim of PPC Professional is to target a customer on interests and search history.

    Course Selling Partner
  7. VMware Certified Professional 6 - Data Center Virtualization (VCP6-DCV)

    One of the most popular certifications to gain experience with Vsphere 6, VMware Certified Professional offers a host of benefits to a server environment encompassing improved resource utilization, cost benefits and high availability. The course also covers the configuration of virtual networks in VMware vSphere 6 encompassing virtual switches and VLANs. It also features for enriched resource management and utilization in a VMware virtualized environment. Besides this, you will learn the key aspects of Distributed Resource Scheduler automation and functionality. During the end of the course, you will explore how to cluster management benefits and resource utilization in VSphere 6 virtualized environment.

    15 HoursOnline self studyIntermediate
    $ 225 Take this Course

    , Manage

    Course Selling Partner
  8. Advanced Pay Per Click (PPC) Certification Training

    The course comprises training professionals on online marketing discipline of PPC and Paid Search. As a model of online marketing, Pay Per Click is utilized on websites, where advertisers pay their hosts only when their ad is clicked. Furthermore, it optimizes ad spends and maximizes Click through rate (CTR) & conversion. Course package encompasses nine sections, focusing on initial comprehensive campaign setup, campaign economics, landing pages, managing campaigns, and advanced PPC concepts.

    603 Students
  9. All in one Advanced Web Development Suite

    Advanced Web Development Suite is a comprehensive training program that equips candidates with the all the necessary tools and techniques of web development with extensive practice in coding of functional web applications. With the continuous advancement in the Internet the need to develop search engine friendly pages is on the rise. Employers are now seeking trained web developers who are capable of making the website accessible user friendly for a huge audience.

    441 Students
    Online self studyIntermediate
    $ 205 Take this Course

    Manage, CS

    Course Selling Partner
  10. All in One Web Design Suite

    Complete web Design Suite is a comprehensive training program that entails all the vital programming and mark up languages for developing websites comprising of high quality interactive features and design a website in Photoshop. As designing website in Photoshop helps in identifying the target audience better and design the website around their comfort, organizations across the world seek trained professionals.

    609 Students
    Online self studyIntermediate
    ₹ 14,097 25% OFF ₹ 10,573 Take this Course

    Web Design, Languages, CS, Photography, Productivity, Production

    Course Selling Partner
  11. All in One HTML HTML5 and CSS CSS3 Suite

    Complete HTML and CSS Suite is a comprehensive training program that equips candidates with the fundamentals of HTML, advanced HTML, HTML and CSS for Beginning Web Developers, a detailed discernment of HTML5 and develop websites comprising high quality interactive features. With the continuous advancement in the Internet the need to develop search engine friendly pages is on the rise. Therefore, employers are seeking trained Complete HTML and CSS professionals who are capable of making the website accessible to a huge audience.

    607 Students
    Online self studyIntermediate
    $ 171 Take this Course

    Game development, Production

    Course Selling Partner
  12. All in One HTML and HTML5 Development Suite

    A comprehensive training program that prepares participants with the fundamentals of HTML, advanced HTML for beginning web developers, All in One HTML Development suite course comprises of high quality interactive features| HTML is the custom markup language used for creating web pages| It also helps in creating structured documents by giving structural semantics| This can be taken by the beginners and advanced learners| CSS is used to define the look of a specific document used for changing user interfaces that are written in HTML and XHTML| Participants looking for complete HTML and CSS skills can take this course | with the continuous advancement programming, the demand for HTML and CSS experts is on a continuous rise

    379 Students
    Online self studyIntermediate
    $ 102 Take this Course

    Game development, Production

    Course Selling Partner
  13. The role of HR as a Business Partner

    In today’s market, the role of HR business partner is becoming more famous. HR business partners are those who hold more senior positions in a company. They act as a primary source among HR and the business to render consultative advice to senior clients and help them in getting their business goals. Usually, HR areas have to perform administrative functions in the companies like documenting policies, handling payroll, hiring and orienting employees and procedures. These are important to the everyday operations of any business. In this learning path, you will see the differences among transactional and transformational HR. Moreover, discuss why departments should think transforming from being cost centers to being business partners in the companies.

    5 HoursOnline self studyIntermediate
    $ 145 Take this Course

    Operations, , Leadership, Talent Management, Strategic HR

    Course Selling Partner
  14. Birth of a Salesman - Film Based Learning Module on Selling Skills

    Birth of a Salesman is a Film Based Learning Module on Selling Skills from Knowlens which is an integrated video based learning platform on the internet. This module would help you in learning and improving Selling Skills. This film is integrated with a lot of web based functionality including exercises, quizzes, ratings and other features to offer an enhanced learning experience. Birth of a Salesman is the gateway to the world of sales, the sales call. It analyses every stage of a sales call through Abhays story, who is a Sales professional. The story starts from preparing for a call, to final deal closing and the interim follow-ups. This is as close to real life scenario as it gets with competition, incentives, targets, good and bad customers both. The course also sheds light and gives you interesting tips on grooming, body language and other finer aspects that could make the difference between success and failure. These are depicted using a powerful and engaging film

    20 HoursOnline self studyBeginner
    $ 66 Take this Course

    Sales,

    Course Selling Partner
  15. All in One Complete Web Development Suite

    Complete Web Development Suite is a comprehensive training program that equips candidates with the all the necessary tools and techniques of web development with extensive practice in coding of functional web applications. With the continuous advancement in the Internet the need to develop search engine friendly pages is on the rise. Employers are now seeking trained web developers who are capable of making the website accessible user friendly for a huge audience.

    631 Students
    Online self studyIntermediate
    $ 341 Take this Course

    Manage, CS

    Course Selling Partner
Show Courses in Table
CompareRemove All
Browse Category
0

Buy Safely with Naukri.com
We support secure payment methods

Disclaimer

While Naukri Learning services have helped many customers over the years, we do not guarantee any interview calls or assure any job offers with any of our services.
The services associated with Naukri Learning are only provided through the website Naukri.com. You are advised to be cautious of calls/emails asking for payment from other web sites that claim to offer similar services under the name of Naukri.com. We have no associates/agents other than the partner sites that have been specifically named on the homepage of the website Naukri.com. We also recommend that you Security Guidelines and Terms and Conditions