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"business process improvement" courses, certification and training

  1. IT Service Expert Program

    IT Service Expert Program is a certification course that would help you understand ITIL and how you can build specialized organisational capabilities to give superior services and deliver value to your customers. The Walt Disney Company, US Federal Government, IBM, WalMart and several other big businesses use ITIL. Understand how they have made the best use of ITIL and implement the principles to grow your organisation and yourself.

    Offered by:  Simplilearn
  2. Lean Six Sigma Black Belt

    This course helps you learn Six Sigma philosophies and principles encompassing techniques and supporting systems. It enables candidates to implement methods in distinct phases of a business to enrich goods and services, robust partnerships, satisfaction and client loyalty. It is an amalgamated certification of Six Sigma and Lean tendered to experts who successfully qualify the LSSBB exam. It is an approach that is used to enhance services on time while removing defects and leading towards perfection. This is one of the most sought after certifications helping organization in achieving their process excellence initiatives and delivering profits. Once the training is complete, you will be able to design, measure and control DMAIC using statistical tools.

    1923 Students
    35 HoursOnline self studyIntermediate
    $ 356

    Brochure
    Offered by:  GreyCampus
  3. Supply Chain Operations

    Have you ever wondered how products and services are created exactly the same thousands of times over? And how companies are able to smooth out operations to manufacture efficiently, effectively, and without any waste? How is such precision possible? The answer lies at the heart of operations. In the Supply Chain Operations course, we introduce and apply essential process improvement tools to achieve perfection. After completing this course, you will be able to apply the Six Sigma methodology for process improvement. You will demonstrate that you understand the basic tenets of the Lean philosophy that enables manufacturers to eliminate waste and make processes more efficient. Finally, you will be able to apply the tools that you just gained to improve a process of your own. This is an introductory course designed to provide you with a start on your learning journey in operations. You do not need to have any background in operations, but it would be beneficial if you had a basic understanding of business concepts, a working knowledge of spreadsheets, and ideally have mastered the Supply Chain Logistics course. Join me and we will learn together about operations!

    11 HoursOnline self studyBeginner
    Enquire Now

    Operations

    Offered by:  Coursera
  4. Business Leadership Programme Module III

    This unique management development programme has been designed with the objective of enhancing the leadership competencies and effectiveness of Senior Management. In essence, it is a capsuled management programme aimed to facilitate senior executives transform into more competent leaders. In addition, the programme is expected to be effective for middle management / functional heads as well, to enable them transit seamlessly into senior leadership roles.This programme attempts to equip executives in the Senior Management cadre with a holistic, integrated and strategic view of the business. In doing so, it seeks to raise the viewpoint from a functional excellence perspective to a higher vantage point – such as, building strategic focus, transformational leadership and crisis management acumen. Also the programme, being fully residential, will provide an opportunity to the participants to network across a varied range of businesses and sectors.

    Offered by:  IIM Calcutta
  5. Business Leadership Programme Module II

    This unique management development programme has been designed with the objective of enhancing the leadership competencies and effectiveness of Senior Management. In essence, it is a capsuled management programme aimed to facilitate senior executives transform into more competent leaders. In addition, the programme is expected to be effective for middle management / functional heads as well, to enable them transit seamlessly into senior leadership roles.This programme attempts to equip executives in the Senior Management cadre with a holistic, integrated and strategic view of the business. In doing so, it seeks to raise the viewpoint from a functional excellence perspective to a higher vantage point – such as, building strategic focus, transformational leadership and crisis management acumen. Also the programme, being fully residential, will provide an opportunity to the participants to network across a varied range of businesses and sectors.

    Offered by:  IIM Calcutta
  6. Business Leadership Programme Module I

    This unique management development programme has been designed with the objective of enhancing the leadership competencies and effectiveness of Senior Management. In essence, it is a capsuled management programme aimed to facilitate senior executives transform into more competent leaders. In addition, the programme is expected to be effective for middle management / functional heads as well, to enable them transit seamlessly into senior leadership roles.This programme attempts to equip executives in the Senior Management cadre with a holistic, integrated and strategic view of the business. In doing so, it seeks to raise the viewpoint from a functional excellence perspective to a higher vantage point – such as, building strategic focus, transformational leadership and crisis management acumen. Also the programme, being fully residential, will provide an opportunity to the participants to network across a varied range of businesses and sectors.

    Offered by:  IIM Calcutta
  7. Organizational Behavior in Business

    There are hundreds of factors that contribute to the success of a business. The clientele, industry, management, strategy, etc. of the business are just some that will have a true impact on a company. Many business leaders and owners will attempt to consider as many of these aspects as possible, if not all, in decisions and daily operations. However, many of those factors can be managed and identified through a single aspect of the business: its organizational behavior.| Outside of the business world or management, organizational behavior isn't something that is thought about very often. Its value is often taken for granted by those impacted by it the most, the employees. The attitudes, views, and actions of those in an organization contribute greatly to its operation and performance, especially in the business world. This course will explore the different components of organizational business and how companies and their staff members can improve theirs to ensure their success.

    Online self studyIntermediate
    ₹ 6,940 Enquire Now

    Operations, Leadership

    Offered by:  Universal Class
  8. Vskills Certified Business Intelligence Professional

    Vskills certification for Business Intelligence assesses the candidate for a company’s data analytics and business intelligence needs. The certification tests the candidates on various areas in business intelligence which includes knowledge of planning, designing, implementing and maintaining the organization’s data warehouse, data mining, data analytics and data intelligence for better decision making. "The certification is intended for professionals and graduates wanting to excel in their chosen areas. It is also well suited for those who are already working and would like to take certification for further career progression. | Earning Vskills Business Intelligence Professional Certification can help candidate differentiate in today's competitive job market, broaden their employment opportunities by displaying their advanced skills, and result in higher earning potential. "

    8 HoursOnline self studyBeginner
    ₹ 4,719

    ERP

    Offered by:  VSkills
  9. Sales Training: Inbound Business Strategy

    Welcome to the Inbound Certification course! This course will introduce you to inbound and provide you with a big picture view of everything you need for a successful inbound strategy. | So, why inbound? Inbound is a fundamental shift in the way you do business. Instead of an interruption-based message where the marketer or salesperson had all the control, inbound is about empowering potential customers. Consumer's buying behaviors have changed and will continue to change. That's the driving force behind inbound. What your customers want today is different than what they wanted 10 years ago. That means you need to change the way you market, sell, and service to match the way people actually want to shop and buy.

    10 HOURSOnline self studyBeginner
    Enquire Now

    Inbound Marketing, Leadership, Sales

    Offered by:  Coursera
  10. Exploring and Producing Data for Business Decision Making

    This course provides an analytical framework to help you evaluate key problems in a structured fashion and will equip you with tools to better manage the uncertainties that pervade and complicate business processes. Specifically, you will be introduced to statistics and how to summarize data and learn concepts of frequency, normal distribution, statistical studies, sampling, and confidence intervals

    23 hoursOnline self studyBeginner
    Enquire Now

    Data Analysis

    Offered by:  Coursera
  11. Introduction to Data Analytics for Business

    This course will expose you to the data analytics practices executed in the business world. We will explore such key areas as the analytical process, how data is created, stored, accessed, and how the organization works with data and creates the environment in which analytics can flourish.

    11 hoursOnline self studyBeginner
    Enquire Now

    Big Data, Virtualization

    Offered by:  Coursera
  12. Vskills Certified Business Strategy Professional

    Strategic insight is necessary for executives and business leaders to succeed in the competitive business environment. Strategic management skills are necessary for leaders to guarantee organization movement in the right direction. | Strategic management skills involve knowledge on strategic decision making, innovation management, change management, business ethics, corporate governance, corporate social responsibility and sustainability.

    10 HoursOnline self studyBeginner
    ₹ 4,129

    Corporate Governance, Strategic Management, Leadership, CSR, Accounting

    Offered by:  VSkills
  13. Customer Relationship Management in Business Services

    Customer relationships are everything to a business. Happier customers means higher profits! Despite this, many businesses fail to create really excellent service processes that keep their customers completely satisfied throughout their customer experience. This course will put you ahead of your competitors by showing you how to design and develop effective service processes for your customers so you can gain excellent customer relationships.

    4 hoursOnline self studyIntermediate
    Enquire Now

    Offered by:  Alison
  14. Effective Business Communication

    Short of breathing, the one activity that humans engage in the most is communication. In a business scenario, communication not only helps us share our thoughts but is essential in getting our work done and becoming more successful. | In a business scenario, communication includes written letters, summaries, and emails. Clear communication skills are needed for impactful oral presentations in front of an audience. Even everyday practices like participating in meetings and managing interpersonal communication are key to achieving long and short-term business goals. | This course will help you improve these communications skills by exploring the inherent challenges and providing techniques to help overcome hurdles.

    1 hourOnline self studyBeginner
    Enquire Now

    Offered by:  Swayam
  15. Certified Lean Six Sigma Professional Expert - online classroom

    The Certified Lean Six Sigma Professional Program is aimed at helping you master Lean principles and Six Sigma methodologies. It ensures that you become the go-to person for all quality management projects. | The Lean management course is the foundation for this master’s program, and explains how to optimize end to end processes to have maximum value for everybody involved in any business. Post gaining knowledge on lean concepts the next course for aspirants is Lean six sigma green belt which explains principles of lean six sigma along with industry applications. This course is designed to ensure that you clear Lean Six Sigma Green Belt Certification exam in your first attempt. This training provides in-depth knowledge of all aspects within the phases of D-M-A-I-C, six sigma tools and standard principles of Lean Management with real life applications on various industry used cases. | It gives you the skills to understand and implement quality projects. | Minitab is a tool that enables effective statistical analysis for projects. Once you complete the requirements of the program, you will become a Certified Lean Six Sigma Professional

    Offered by:  Simplilearn
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