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BPO, Operations & Engineering Courses, Certification & Training

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Our classroom, instructor-led and online courses offerings in BPO, Operations and Engineering is ideal for professionals looking to grow their career and manage operations, processes, quality and logistics in large organisations. Six sigma and quality management courses and certifications are highly valued in BPO industry. The training pedagogy includes industry specific courses, case studies and project work to give hands on expertise to experienced professionals.

Related Career Options

Quality Manager

Quality Managers are responsible for maintaining the quality of products or services provided by an organisation. These professionals check if a produ...

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Project Manager

A project manager is a professional who takes charge of the overall planning and execution of a particular project. He/she works closely with the uppe...

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Operations Head

An operations head is an upper management professional who is responsible for ensuring that an organisation’s daily activities function smoothly. The ...

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  1. Six Sigma Combo Green Belt and Black Belt and Master Black Belt - 180 Days

    About Six Sigma Green Belt, Black Belt, Master Black Belt are experts responsible for the strategic deployment of Six Sigma within an organization. They promote and support improvement activities in all business areas of their organization. They mentor and support Black belts, Green belts and Six sigma teams to use various improvement tools specific to a problem. Difference between Black Belt and Master Black Belt Black Belts are tasked with delivering high impact projects that help the organization achieve its overall strategic objectives.

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  2. Six Sigma Master Black Belt

    A certification that aimed at people who have exceptional knowledge and skill of current industry, Six Sigma Master Black Belt is confirmation of person’s ability to help the company’s leaders in shaping their future. Naukri learning helps you focused on implementation of change management, communication, innovative thinking and conflict management. The program goes beyond black belt knowledge and adds in new tools. This is a strong commitment to development of excellence and improvement. A master black belt will cover more than statistical methodology and Six Sigma. The aim is to cultivate a greater appreciation and understanding of DMAIC.

    1002 Students
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  3. Six Sigma Black Belt

    Proffered by IACT and augments understanding of philosophies & principles of Six Sigma encompassing DMAIC model supporting systems and tools, Six Sigma professional certification gives as a leader and has great understanding of the methodologies, task allocation and team dynamics. It is a technique that aids in the reduction of time while sending products. Moreover, Six Sigma is a disciplined approach to boost the quality and keep stability in delivery of products and services. Coming out as a famous business management strategy, it shows one’s credibility to organize expertise in enterprise-wide projects for excellent positions.

    Online self studyIntermediate
    $ 353 Enquire Now

    Locations: Noida , Delhi , Gurgaon , Chandigarh , Bangalore , Hyderabad , Chennai , Ernakulam

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  4. Production Planning and Control

    We all know that to ensure feasible & economic operations in a manufacturing unit, integration of production & planning control system is a priority. The course covers the fundamentals of Production Planning & the subsequent Production Control that follows an adaptation of product design and finalization of a production process. Production Planning & Control resolves a basic issue of low productivity, inventory management, and resource utilization and is needed for scheduling, dispatch, inspection, quality management, inventory management, supply management and equipment management. It guarantees target achievement by the production team, optimum resource utilization, quality management and cost savings. It includes INR 300 as courier charges for study material.

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  5. Six Sigma Green Belt Certification Training

    An understanding of Six Sigma requires practical skill for increasing the competitiveness of the services you will be rendering. This course helps in improving the fundamentals of Six Sigma, which is a management strategy by Motorola. It also includes in depth comprehension of DMAIC methodology that aids in learning through tips, exams, assignments and case studies. The program is flexible in terms of classes, fees and timings. Naukrilearning understands the future of students and employees and thus done arrangements with best professionals of this domain tendering great experience.

    1002 Students
    Online self studyBeginner
    $ 265 Enquire Now

    Operations

    Locations: Noida , Delhi , Gurgaon , Chandigarh , Bangalore , Hyderabad , Chennai , Ernakulam

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  6. Logistics and Supply Chain

    The logistics and supply chain certification renders students with the skills and abilities to apply candidate technical skills for an entry level position. It is a cross functional way to manage the movement of raw materials in a company, a few features of internal processing of material and later the finished food out of the company to the end customer. The program is rendered by IACT focusing on planning, performing and designing of the activities at the diverse situations to render desired levels of service to the consumers of supply chain.

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  7. Production and Operations

    The course assist in comprehending how to achieve the flawless delivery of right quality & quantity of goods to right place & time by applying the concepts of Production & Operations Management. Production & Operations Management focuses on producing the desired outcome as in product at optimum price range through proper planning of manpower, material, and processes. If implemented successfully, it provides benefits to various sections including consumers, investors, employees, suppliers and community in different ways. The course offers the comprehension of meeting objectives of reducing costs and enhancing quality levels through the application of the concepts.Course fee includes INR 300 as courier charges for study material.

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  8. Manufacturing Technology

    The Manufacturing Technology Management Program focuses on preparing skilled individuals for managerial positions in industry. Manufacturing Technology Management students study a broad range of topics in order to understand the overall workings of an industrial organization and the key elements which lead to productivity, profitability and competitiveness. The programs are designed to build upon a student's existing knowledge and expand their technical and managerial capabilities

    Online self studyIntermediate
    $ 248 Enquire Now

    Locations: Noida , Delhi , Gurgaon , Chandigarh , Bangalore , Hyderabad , Chennai , Ernakulam

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  9. Vskills Certified Operations Manager

    Operations management plays a vital role in producing and delivering goods and services to customers. It involves designing, planning, directing, and controlling the organization's resources and processes required to transform capital, skills, and materials into products and services. It is important that any operations strategy be aligned with the overall organizational business strategy for its success.

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  10. Vskills Certified Production and Operations Management Professional

    Successful organizations have well defined and efficient line function and support function. Production comes under the category of line function which directly affects customer experience and there by future of organization itself. | Aim of production function is to add value to product or service which will create a strong and long lasting customer relationship or association. And this can be achieved by healthy and productive association between Marketing and Production people. Marketing function people are frontline representative of the company and provide insights to real product needs of customers. | An effective planning and control on production parameters to achieve or create value for customers is called production management.

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  11. Advanced Management Programme for Manufacturing and Operations

    The Advanced Management Programme for Manufacturing and Operations is created to meet the increasing need for techno-business managers for the manufacturing sector. This will help organisations create future leaders in this sector which will make India the next manufacturing super power. The course consists of general management concepts along with in-depth understanding of the core subjects in manufacturing, operations excellence and supply chain management.

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  12. Certified Lean Six Sigma Professional Expert

    The Certified Lean Six Sigma Professional Program is aimed at helping you master Lean principles and Six Sigma methodologies. It ensures that you become the go-to person for all quality management projects. The Lean management course is the foundation for this master’s program, and explains how to optimize end to end processes to have maximum value for everybody involved in any business. Post gaining knowledge on lean concepts the next course for aspirants is Lean six sigma green belt which explains principles of lean six sigma along with industry applications. It gives you the skills to understand and implement quality projects. Minitab is a tool that enables effective statistical analysis for projects. Once you complete the requirements of the program, you will become a Certified Lean Six Sigma Professional

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  13. Certified Lean Six Sigma Black Belt

    The ability to get process excellence initiatives, increased profits to company, Lean Six Sigma Certification is tendered to candidates who successfully clear the LSSBB exam. It is a technique that aids in the reduction of time while offering products. Moreover, this certification improves the quality and maintains constancy in delivering of product and services. It has emerged as a known business strategy applied to project worldwide. During the training, one will learn how to master soft and hard skills so that you lead to successful completion. This project will certainly enhance the learning experience as you complete the course.

    6074 Students
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  14. Inbound Call Center Management

    One of the highly acknowledged management programs in the world, Inbound Call Center Management course will endow you with the skillset you require to develop the center’s performance. The certification is comprised of ten modules that are case studies and best practices. These will help drive change for your call center by using best practice methods. Now expectations of the customers are constantly increasing. They want the problems to be solved quickly and wish a personal interaction with an agent. This course will enrich the training you give to your agents and meet the needs of your customers.

    1.5 HoursOnline self studyIntermediate
    $ 158 Enquire Now

    Locations: Noida , Delhi , Gurgaon , Chandigarh , Bangalore , Hyderabad , Chennai , Ernakulam

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  15. Customer Advocacy

    Offering customers with a great experience each time they interact with your company is a trait of successful customer advocacy. In this course, you will learn what customer’s value with the help of questioning techniques, customer experience and how to support customer advocacy efforts in your company. It also takes you through the goals and values that get the customer advocacy approach and the way to make an environment that supports coordination and cooperation, which are the main elements helping accomplish success. It is a specialized form of service in which organizations focus on what is best for customers. Moreover, it will build trust, drive retention and motivate advocacy employees by rewarding cooperation.

    3 HoursOnline self studyIntermediate
    $ 85 Enquire Now

    Locations: Noida , Delhi , Gurgaon , Chandigarh , Bangalore , Hyderabad , Chennai , Ernakulam

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