Top Business Analyst Interview Questions & Answers

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A business analyst (BA) is someone who analyzes an organization or business domain (real or hypothetical) and documents its business or processes or systems, assessing the business model or its integration with technology.

Business analysts are an important part of organisations nowadays in order to increase business values and offer cost-reductive solutions. There are a lot of opportunities for business analysts in the industry and to become an expert, you can take a certification course.

Here are some of the frequently-asked Business Analyst interview questions that will help aspirants in an Business Analyst interview:


Q1. What is a flowchart and why it is important?


Ans. Flowchart shows complete flow of system through symbols and diagrams.


Q2. Define BCG Matrix?


Ans. The Boston Consulting Group (BCG) matrix is developed to analyse several business processes and new product offering from companies.


Q3. What is the difference between analysis model and design model?


Ans. Analysis model is to help with the understanding of the problem by breaking into its components. Design model is to help with the creation of a solution for an analysed problem.


Q4. What does UML stand for?


Ans. Unified Modelling Language


Q5. Name the two types of diagrams heavily used in BA?


Ans. Use Case Diagram and Collaboration Diagram


Q6. What are extends?


Ans. Extends are actions that must take place in a use case


Q7. What is the difference between business requirement document (BRD) and functional requirement document (FRD)?


Ans. Business Requirement document states about the high level business requirement along with the business need and business problem.

Functional Requirement document states about the functionality required in the application designed for the business problem and need mentioned in the Business requirement document.


Q8. Differentiate between Fish Model and V Model?


Ans. Fish model is costly and time consuming while V Model requires less time and cost.


Q9. What is Benchmarking?


Ans. Benchmarking is about measuring performance of an organisation to compete in the industry.


Q10. What is Pareto Analysis?


Ans. Pareto analysis, also known as the 80/20 rule, is used for quality control and defect resolution.



Q11. What is the 100-point method?


Ans. The method is used to assign priority to different steps in a process.


Q12. What does INVEST stand for?


Ans. INVEST means Independent, Negotiable, Valuable, Estimable, Sized Appropriately, Testable. It can assist project managers and technical team to deliver quality products/services.


Q13. Define Application Usability?


Ans. Application usability is actually the quality of the system that makes the system useful for its end users. System’s usability is good if it is capable of achieving users’ goals.


Q14. Define OLTP Systems?


Ans. OLPT stands for On-Line Transaction Processing; such systems are capable to perform database transactions and are meant to provide good speed for database transactions.


Q15. Do you have any idea about Pugh Matrix?


Ans. Pugh Matrix is used to decide about the most optimal and alternate solutions. This technique is now a standard part of Six Sigma technique. It is also known as problem or design matrix.


Q16. Define BPMN Gateway?


Ans. BPMN (Business Process Model and Notation) Gateway is a processing modelling component that is used to control the flow of interaction, sequence of processes.


Q17. What are the five elements in BPMN Gateway?


Ans. They are flow objects, data connection objects, swimlanes and artifacts.


Q18. What is FMEA?


Ans. It means Failure Mode and Effects Analysis. It is a failure analysis, that is used mainly in product development, system engineering and operations management.


Q19. Do you know what 8-omega is?


Ans. It is a business framework that is mainly being adopted by firms and organizations for the betterment of their business.


Q20. What are the factors in 8-omega?


Ans. The factors are strategy, people, process and technology.



Q21. What is Kano Analysis?


Ans. Kano Analysis is used to analyse a system in terms of its requirements to identify its impact on customers’ satisfaction.


Q22. What are the key areas in a Kano Analysis?


Ans. Unexpected Delighters, Performance Attributes and Must Have Attributes.


Q23. Define Personas?


Ans. Personas are used instead of real users that assist developers and technical team to judge the user behaviour in different scenarios.


Q24. Define Pair-Choice Technique?


Ans. The pair-Choice Technique is used to give priority to various items in a process.


Q25. How can you differentiate between pool and swimlane?


Ans. A swimlane is related to group activities on an activity diagram while a pool is dedicated activity to a single person.


These are some of the popular questions asked in a Business Analyst interview. Always be prepared to answer all types of questions — technical skills, interpersonal, leadership or methodology. If you are someone who has recently started your career in Business Analyst, you can get certified in the various technique and skills needed to be an expert in the field.


About the Author

Hasibuddin Ahmed

Hasibuddin Ahmed

Hasib is a professional writer associated with He has written a number of articles related to technology, marketing, and career on various blogs and websites. As an amateur career guru, he often imparts nuggets of knowledge related to leadership and motivation. He is also an avid reader and passionate about the beautiful game of football.